At a Glance
- Tasks: Manage key customer accounts in electronics manufacturing and oversee complex projects.
- Company: Established EMS business in South Wales with a collaborative culture.
- Benefits: Basic salary up to £36k, commission, 33 days annual leave, and ongoing training.
- Other info: Opportunity for professional development and working on complex programmes.
- Why this job: Make an immediate impact in a dynamic environment while building strong customer relationships.
- Qualifications: Experience in account management within electronics manufacturing and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Account Manager - Electronics Manufacturing Services (EMS)
Location: South Wales Yolk Recruitment is supporting an established and growing Electronics Manufacturing Services (EMS) business in their search for an experienced Account Manager to join their team in South Wales.
This is an excellent opportunity for someone with a strong technical background in electronics manufacturing who enjoys building customer relationships, managing complex projects, and working closely with engineering and production teams.
You'll take ownership of key customer accounts, ensuring projects are delivered on time, to specification, and to the highest quality standards while identifying opportunities to grow existing business.
The Role As an Account Manager, you'll act as the primary point of contact for a portfolio of customers, managing both the commercial and technical aspects of their accounts.
Working across engineering, manufacturing, purchasing, logistics, and estimating, you'll oversee projects from New Product Introduction (NPI) through to full production, ensuring customers receive a seamless service throughout the manufacturing lifecycle.
Key Responsibilities Take full ownership of assigned customer accounts within an Electronics Manufacturing Services environment.
Build and maintain strong customer relationships, acting as the primary technical and commercial contact.
Develop a thorough understanding of customer requirements and identify opportunities to increase account value.
Manage customer expectations, engineering changes, and commercial discussions.
Follow up quotations and customer orders to secure new and repeat business.
Project manage customer programmes from development and NPI through to production and delivery.
Work closely with engineering, estimating, purchasing, logistics, and manufacturing teams to ensure successful project execution.
Support business growth by identifying opportunities within existing customer accounts.
What we are looking for To be successful in this role, you'll ideally have: Previous experience in an Account Manager or Customer Service role within an Electronics Manufacturing Services (EMS) or Contract Electronics Manufacturing (CEM) business.
Strong knowledge of cable and wire harness assembly.
A good understanding of electronic components and Bill of Materials (BOMs).
Experience managing technical customer discussions and manufacturing handovers.
The ability to interpret engineering drawings, specifications, and customer requirements.
Experience working collaboratively with engineering, production, and manufacturing teams.
Strong commercial awareness and negotiation skills.
Excellent communication and relationship-building abilities.
A highly organised approach with the ability to manage multiple customer projects simultaneously.
Strong analytical and problem-solving skills.
Good working knowledge of Microsoft Word and Excel.
And This Is What You'll Get Basic salary up to £36k Commission bonus on top of your basic salary 33 days annual leave A technically focused account management role with genuine responsibility.
The opportunity to work on complex electronics manufacturing programmes.
A collaborative and supportive working environment.
Ongoing training and professional development.
The chance to make an immediate impact within a successful manufacturing business.
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Account Manager in Blackwood employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Blackwood
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like All The Top Bananas, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Account Manager in Blackwood
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to All The Top Bananas specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at All The Top Bananas
✨Know Your Manufacturing Processes
Before you walk into the interview with All The Top Bananas, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like All The Top Bananas value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
