At a Glance
- Tasks: Lead and manage thriving market stalls, driving sales and operational excellence.
- Company: Dynamic food retail company with a focus on growth and innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of the business.
- Other info: Flexible hours and opportunities for career advancement in a vibrant market.
- Why this job: Take charge of operations and make a real impact in a fast-paced environment.
- Qualifications: Experience in retail or food sectors, strong leadership, and commercial acumen.
The predicted salary is between 29700 - 36300 £ per year.
Are you a driven, hands-on leader with a passion for retail, food, and fast-paced environments?
We're on the lookout for a Retail Trade Counter Manager in the Food sector to take the reins of our client's thriving market stalls in the Birmingham area.
This is more than just a management roleit's an opportunity to own the day-to-day and commercial performance of three key sites and play a pivotal part in their continued growth.
You'll be the glue between the on-the-ground operations and Head Office Commercial and Finance teams, helping shape pricing, purchasing, product ranges and performance strategy while taking ownership of sales, profitability and operational excellence.
What You'll Be Doing
Taking full ownership of the operations, staffing, stock, cash handling and overall commercial performance across each site.
Driving profitable sales growth through excellent customer service, effective merchandising, pricing and product availability.
Leading, coaching and inspiring on-site teams to create a high-performance culture focused on accountability, teamwork and exceptional customer experience.
Planning staffing levels to meet trading demands whilst maintaining strong control of labour costs.
Working hand-in-hand with the Commercial team to fine-tune pricing, promotional activity, product selection and supplier relationships.
Ensuring excellent stock availability through effective forecasting, purchasing, ordering and inventory management.
Driving stock accuracy whilst minimising waste, shrinkage and stock loss through robust controls.
Maintaining tight financial controls and reporting systems in collaboration with the central Finance team.
Monitoring key commercial KPIs including sales, margin, profitability, labour and stock performance, using data to identify opportunities for continuous improvement.
Ensuring the highest standards of presentation, hygiene, food safety, health & safety and regulatory compliance across every site.
Constantly analysing sales data and market trends to identify opportunities that improve both customer experience and commercial performance.
Who Are You?
An experienced commercial operator, from a retail, wholesale, or markets background with proven experience in the food sector.
Someone with proven responsibility for sales, profitability and operational performance.
A strong leader who enjoys recruiting, coaching and developing high-performing teams.
Commercially savvy, confident making data-led decisions and using KPIs to improve performance.
Experienced in managing stock, inventory, cash and customer experience simultaneously within a busy, high-volume trading environment.
A highly organised problem-solver who thrives in a fast-paced setting.
An excellent communicator who enjoys building relationships across operations, suppliers and Head Office teams.
Key Requirements
Availability for early mornings and Saturday tradingit comes with the territory!
Flexibility to support new market openings and business growth.
Confidence working cross-functionally with Commercial and Finance teams to ensure seamless execution.
Flexibility to support the business outside normal trading hours when required.
This is your chance to take on a dynamic leadership role with genuine autonomy to influence trading decisions, shape product ranges, improve profitability and help drive the future growth of the regional market and wholesale business.
If this sounds like your next challenge and you have the experience to hit the ground running, apply via the link below and we'll be in touch.
TPBN1_UKTJ
Retail Trade Counter Manager in Birmingham employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trade Counter Manager in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like All The Top Bananas, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like All The Top Bananas!
We think you need these skills to ace Retail Trade Counter Manager in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at All The Top Bananas, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at All The Top Bananas and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show All The Top Bananas that you’re ready to jump in and contribute right away!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
