At a Glance
- Tasks: Lead regulatory engagement and support Ofwat's supervisory activities in the water sector.
- Company: Join Ofwat, the Water Services Regulation Authority, making a difference in the water industry.
- Benefits: Flexible working, generous leave, professional development, and exclusive discounts.
- Other info: Dynamic work culture with opportunities for collaboration and career growth.
- Why this job: Shape the future of water and drive positive change for customers and the environment.
- Qualifications: Experience in regulation, stakeholder management, and strategic thinking required.
The predicted salary is between 56700 - 69300 £ per year.
Join Ofwat's Company Engagement Team as a Company Engagement Principal. This is a fixed-term appointment until 31 December 2027. We will also consider loans and secondments for this period of time.
Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working.
About Us
We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. The government has set out a bold new direction, bringing together expertise from across the sector to deliver better outcomes for customers and the environment. We are collaborating with fellow regulators to respond to recommendations in The Independent Water Commission Report, the Welsh Government's response to the Green Paper, Shaping the Future of Water Governance in Wales, and the Government's White Paper, A new vision for water.
Ofwat is working with the government and other regulators to help create a new body for England, bringing together our strengths with those of the Drinking Water Inspectorate, the Environment Agency and Natural England. We are also continuing to work with the Welsh Government to support decisions on the future arrangements for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact.
The Role
We are seeking a Principal who combines strategic thinking, sound judgement and excellent stakeholder management skills to both deliver effective coordination of regulatory engagement and support Ofwat's company-specific supervisory activities. This role would suit someone who enjoys working across organisations, whilst also bringing together complex information, influencing senior stakeholders and helping teams develop a critical understanding of the issues that matter most. You will be comfortable operating in ambiguity, balancing competing priorities and delivering high-quality work to demanding timescales.
About You
- Regulatory understanding: Demonstrable experience of working in regulation, public policy or delivery within a complex organisational environment. Understanding of economic regulation, the utilities sector or a comparable regulatory or public sector environment, with the ability to apply that knowledge to support effective regulatory decision-making.
- Stakeholder management and influence: Demonstrable experience of building trusted relationships with senior internal and external stakeholders. Ability to provide constructive challenge while maintaining effective working relationships, influence decisions, and bring colleagues together around shared objectives to achieve successful outcomes.
- Collaboration and coordination: Demonstrable experience of leading complex work involving multiple teams and stakeholders, coordinating activity across organisational boundaries to build consensus, maintain momentum and deliver shared outcomes. Strong relationship-building skills, with the ability to influence others and achieve results without relying on formal authority.
- Communication: Excellent written and verbal communication skills, with experience of producing concise, high-quality briefings, papers and presentations for senior audiences. Ability to communicate complex regulatory, commercial or technical issues clearly, persuasively and in a way that supports informed decision-making.
- Strategic thinking: Demonstrable ability to understand how individual company issues connect to wider regulatory, organisational and sector priorities, bringing together information from multiple sources to develop strategic insight, anticipate emerging risks and opportunities, and identify the implications for regulatory approach.
- Strategic judgement: Demonstrable ability to analyse complex information from multiple sources, exercise sound judgement and reach balanced, evidence-based conclusions. Experience of identifying emerging risks, prioritising issues and recommending proportionate responses, with confidence operating in ambiguous situations where information is incomplete, uncertain or evolving.
Why You Should Join Us
- People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way.
- Innovative Work Environment: We embrace agile and new ways of working and have a culture built on trust, flexibility, and collaboration.
- Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
- Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in-person collaboration in our Birmingham and London offices.
- Good employer pension contributions. 25 days annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life.
Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 31 August 2026.
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Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
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