Domestic Abuse Support Worker
Make a real difference supporting women who have experienced domestic abuse, helping them rebuild their lives, increase independence and move towards safer, more secure futures.
If youve also worked in the following roles, wed also like to hear from you: Specialist Domestic Abuse Support Worker, Refuge Support Worker, Womens Refuge Support Worker, Complex Needs Support Worker, Supported Housing Support Worker, Outreach Support Worker, Vulnerable Adults Support Worker, Key Worker
This role is known internally as a Specialist Domestic Abuse Support Worker
PLEASE NOTE: This role is open to women only . This occupational requirement is applied in accordance with the Equality Act 2010 and includes women whose legal gender is female, including those who hold a Gender Recognition Certificate.
SALARY: £29,000 per annum + Benefits
LOCATION: Bexhill, East Sussex
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Average of 40.25 Hours per Week, working 08:00 to 20:00 hours, 4on / 4off shift pattern, 12 hours per shift, including 0.5 hours unpaid lunch break
JOB OVERVIEW
This is a rewarding opportunity for a Domestic Abuse Support Worker to provide trauma-informed, person-centred support to women with multiple and complex needs.
As a Domestic Abuse Support Worker, you will work within a refuge and local community setting, supporting women affected by domestic abuse, mental health difficulties, homelessness, substance misuse and offending behaviour.
The Domestic Abuse Support Worker will help women access housing, healthcare, benefits and specialist services, while promoting safety, resilience, recovery and independence.
DUTIES
Your duties as the Domestic Abuse Support Worker include:
Risk and Needs Assessments: Conduct comprehensive assessments to identify vulnerabilities, safety concerns and support requirements
Support and Care Planning: Develop individual plans that encourage recovery, rehabilitation, independence and long-term stability
Key Work and Interventions: Deliver one-to-one key work sessions, structured interventions and group support programmes
Access to Services: Support women to access housing, healthcare, benefits and specialist services
Partnership Working: Work with local authorities, housing providers, police and partner agencies to coordinate effective support
Housing Support: Assist with housing benefit claims and help women secure long-term accommodation
Safeguarding and Risk Management: Implement safeguarding procedures and use professional de-escalation techniques
Records and Reporting: Maintain accurate records, incident reports and case notes in line with GDPR requirements
Practical and Emotional Support: Help women build confidence, resilience and life skills
Outreach and Follow-On Support: Provide support to women transitioning from refuge accommodation
CANDIDATE REQUIREMENTS
ESSENTIAL
Experience supporting survivors of domestic abuse and/or vulnerable adults with complex needs
Knowledge of issues including mental health, homelessness, substance misuse and offending behaviour
Experience within residential support, community services, supported housing or similar settings
Strong understanding of safeguarding, risk assessment and public protection
Knowledge of housing-related benefits and support systems
Excellent communication and relationship-building skills
Ability to maintain accurate records and produce clear reports
Commitment to equality, diversity, inclusion and anti-discriminatory practice
Flexibility to work evenings and weekends as part of a 24/7 service
DESIRABLE
Experience working within a womens refuge or domestic abuse service
Experience supporting benefit applications and claims
Knowledge of housing pathways and accommodation options for survivors
First Aid qualification or willingness to obtain one
BENEFITS
217.35 hours annual leave per annum, increasing with service plus Bank Holidays
Birthday Day off and option to buy additional annual leave
2 paid Volunteer Days each year
5% employer pension contribution, matched 5% employee contribution
Healthcare Cash Plan and Life Assurance, 3 x salary
Annual salary review
Refer a Friend scheme
Access to Benefit Hub with retail discounts, Cycle to Work scheme and additional voluntary benefits
This role requires an Enhanced DBS Check
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P15006
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