At a Glance
- Tasks: Coordinate sales and events, ensuring top-notch customer service and maximising venue potential.
- Company: Join Kents Hill Park, part of the leading Compass Group in hospitality.
- Benefits: Enjoy competitive pay, healthcare perks, 23 days' leave, and discounts on travel and shopping.
- Other info: Great career growth opportunities and ongoing training in a supportive workplace.
- Why this job: Be part of a vibrant team creating memorable experiences in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 32000 £ per year.
We are looking for a Sales & Events Co-Ordinator for Kents Hill Park, part of The Venues Collection.
Your role will be:
- To work closely with the Sales Office Manager and the other sales team members.
- To ensure the potential of the venue is maximised and monthly budget achieved.
- To assist in the rate strategy for M&E in accordance with the venue's budget expectations.
- To handle reservations for bedrooms for both event and transient guests.
- To attend all mandatory and job specific training.
- To consistently supply the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue's sales plan.
- To ensure that all sales disciplines and procedures are trained and followed to develop the business.
- To respond to any customer enquiry within the guidelines set by the hotel.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and build and maintain relationships with key accounts.
- To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Benefits include:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Entertainment discounts - up to 55% off cinema tickets.
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
- Travel discounts - Discounts with holiday companies such as TUI and Expedia.
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
- Meals on duty.
- Vodafone discounts.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
- Professional subscriptions paid.
- Financial wellbeing programme and preferred rates on salary finance products.
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between, our venue provides an informal atmosphere where you and our guests can be themselves.
Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Sales & Events Co-Ordinator in Bedford employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Co-Ordinator in Bedford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales & Events Co-Ordinator in Bedford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
