At a Glance
- Tasks: Support patients in selecting frames and lenses, ensuring exceptional care throughout their journey.
- Company: Respected independent optical practice prioritising quality and patient relationships.
- Benefits: Competitive salary, ongoing training, staff discounts, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic, quality-driven practice.
- Why this job: Make a real difference in people's lives while working in a friendly, patient-focused setting.
- Qualifications: Experience in customer service; optics knowledge is a plus but not essential for juniors.
The predicted salary is between 35000 - 40000 £ per year.
Join a Patient-Focused Independent Practice
Are you passionate about helping people see and look their best? Do you enjoy building genuine relationships with patients and delivering a personalised service that goes beyond a transactional approach? We are working with a highly respected independent optical practice in Banstead, known for its clinical excellence, premium eyewear, and outstanding patient care. Unlike high-volume high-street environments, this practice prioritises quality, service, and long-term patient relationships at the heart of everything they do.
Due to continued growth, they are now looking for an enthusiastic Optical Dispenser or Dispensing Optician to join their friendly and supportive team. The practice is also open to considering a junior or trainee with strong customer service experience and a keen interest in optics.
Why Join This Practice?
- Work within a respected independent practice that genuinely values patient care
- Supportive, friendly, and collaborative team environment
- Focus on building long-term patient relationships, not sales targets
- Ongoing training and professional development opportunities
- Staff discounts on eyewear and optical products
- A culture built around quality, care, and clinical excellence
The Role
This is a fantastic opportunity to play a key role in the patient journey, supporting individuals from frame selection through to dispensing and aftercare. You will use your knowledge and attention to detail to help patients choose the right frames and lenses for their lifestyle, prescription, and budget, ensuring an exceptional experience at every stage. The role is primarily based in Banstead, with occasional cover at nearby practices during periods of annual leave or sickness.
Key Responsibilities
- Providing a warm, professional welcome to all patients
- Advising on frames, lenses, coatings, and optical solutions
- Interpreting prescriptions and recommending suitable options
- Taking accurate dispensing measurements
- Fitting, adjusting, repairing, and maintaining spectacles
- Delivering high-quality aftercare and ongoing support
- Liaising with suppliers and laboratories to ensure smooth service delivery
- Supporting stock control and frame merchandising
- Maintaining accurate patient records
- Contributing to a positive, team-oriented practice culture
About You
Experience within an optical practice (essential for senior level applicants). Optical Dispenser or Dispensing Optician (qualified or part-qualified). Junior / Trainee applicants will also be considered if you have:
- Strong customer service or retail experience
- A genuine interest in optics and patient care
- A willingness to learn and develop within the industry
Desirable
- ABDO qualification or working towards it
- Experience in an independent optical practice
- Knowledge of premium lens products
- Familiarity with optical practice management systems
The Person
You will be friendly, detail-oriented, and genuinely passionate about helping people. You take pride in delivering excellent service and enjoy building lasting relationships with patients. Whether you’re an experienced Optical Dispenser or Dispensing Optician looking for a more patient-focused independent environment, or a junior looking to start your career in optics, this is a great opportunity to join a practice that values quality over volume.
Apply Today
If you’re looking to join a welcoming independent practice where your work is valued and patient care comes first, we’d love to hear from you. Apply now to find out more.
Optical Dispenser / Dispensing Optician in Banstead employer: All The Top Bananas
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