At a Glance
- Tasks: Lead and deliver unforgettable weddings, conferences, and events at a luxury resort.
- Company: Join a prestigious 5-star hotel on the stunning Ayrshire coast.
- Benefits: Competitive salary, subsidised accommodation, meals, discounts, and ongoing training.
- Other info: Exciting opportunity for career growth in a high-energy setting.
- Why this job: Be part of a dynamic team creating exceptional guest experiences in a vibrant environment.
- Qualifications: Experience in hospitality management and strong leadership skills required.
South Ayrshire | £38,000 to £40,000 per annum + Excellent Benefits
The job: based in an iconic venue on the Ayrshire coast, you will lead the delivery of weddings, conferences and events within one of Scotland's most prestigious 5-star resorts.
The person: An experienced hospitality leader with a passion for executing exceptional events, leading high-performing teams, and creating unforgettable guest experiences in a luxury hotel environment.
What you will get in your new role:
- Salary from £38,000 to £40,000 per annum
- Subsidised staff accommodation (if required)
- Access to a meal on shift in the staff canteen
- Employee discounts and use of facilities
- Uniforms provided and laundered at the company's expense
- Ongoing training and development
Responsibilities in your new role as Conference and Banqueting Operations Manager:
- Overseeing the day-to-day delivery of weddings, conferences and events
- Leading and supporting the banqueting team throughout each event
- Liaising with clients, event planners, suppliers, and hotel departments
- Attending planning meetings and client briefings
- Coordinating room set-up, service, and event breakdown
- Acting as the main point of contact for clients and VIP guests during events
- Delivering announcements and hosting events when required
- Managing and operating in-house AV equipment
- Maintaining function rooms, equipment, and storage areas to a high standard
- Handling last-minute requests and resolving issues professionally
- Ensuring exceptional customer service at every stage of the event
Your personality, experience and qualifications:
You'll be a confident leader with a passion for delivering exceptional events and customer service. You'll ideally have:
- Previous experience in banqueting, events, or hospitality management
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- A hands-on, organised, and proactive approach
- The ability to perform well under pressure and solve problems quickly
- Strong time management and organisational skills
- Good commercial awareness
- Confidence communicating with clients, guests and colleagues
- A flexible approach and the ability to adapt to changing priorities
- A passion for delivering outstanding guest experiences
Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
Conference & Banqueting Operations Manager in Ayr employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Operations Manager in Ayr
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting Operations Manager in Ayr
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
