Senior Support Worker in Abingdon

Are you an experienced Team Leader who enjoys supporting teams, improving services and helping people achieve positive outcomes? We are currently looking for a Team Leader to join a well-established residential support service in Abingdon. This is a hands-on management role where you'll have the opportunity to lead a team, influence how the service operates and play an important part in supporting colleagues through a period of change.

Please note: this is a 6 month FTC (subject to further extension or the role becoming permanent). The salary scale is £30,000 - £35,000 per annum (depending on experience).

The role:

• You’ll work as part of the management team, taking responsibility for the day-to-day running of the service and providing leadership to a team of Recovery Workers.
• You’ll have direct line management responsibility for around 45 members of the team, working alongside another Team Leader and reporting into the Service Manager.
• The service is currently reviewing and developing its ways of working, so this is a particularly interesting time to join.
• A key part of your role will be helping staff understand and adapt to changes, providing clear leadership and making sure the team remains supported and focused throughout the process.
• You’ll be encouraged to bring your own experience and ideas, while working closely with the wider management team to maintain a high-quality service.

What you’ll be responsible for:

• Managing, supporting and developing a team of Recovery Workers.
• Providing effective day-to-day leadership and operational oversight.
• Holding regular supervision and supporting staff with their professional development.
• Coaching and motivating team members to achieve their objectives.
• Monitoring team performance, targets and quality standards.
• Supporting the implementation of new processes and ways of working.
• Helping manage change positively and keeping the team engaged throughout periods of development.
• Working with internal teams and external professionals to ensure effective support is provided.
• Supporting with safeguarding, risk management, incidents and complaints where required.
• Ensuring records, reports and other documentation are accurate and completed appropriately.
• Contributing to service improvement and identifying opportunities to strengthen how the service operates.
• Supporting recruitment, induction and staff training.
• Deputising for the Service Manager when required.

What we’re looking for:

• Previous management or supervisory experience, ideally within mental health, social care, supported housing, health and social care or a similar setting.
• Experience managing or supervising staff.
• The ability to motivate, coach and develop a team.
• Experience working towards targets, KPIs or service objectives.
• Good organisational and reporting skills.
• Strong communication and relationship-building skills.
• A calm, practical and solutions-focused approach.
• Confidence dealing with challenging situations and making decisions.
• The ability to support people through change and introduce new ways of working.
• An understanding of the needs of people who may require additional support.
• A Level 3 qualification in Health & Social Care or equivalent would be advantageous, although relevant management and sector experience will also be considered.

Working hours:

You’ll work 37 hours per week on a 3-week rolling rota, with 1 weekend in 3. The majority of shifts will be during the daytime, generally falling between 8am and 6pm. This is not ordinarily a night-shift position. There may occasionally be opportunities to undertake sleeping-night cover on an additional basis, but this is optional and is not part of the normal working pattern. On-site parking is available.

The opportunity:

This is a 6-month fixed-term contract, with the possibility of an extension or the position becoming permanent depending on the future structure of the service. If you’re looking for a management role where you can be visible, involved and genuinely influence the way a team works, this could be a great opportunity to bring your experience to a service going through an exciting period of development.

Please apply via this advert; we aim to respond to everyone. If you haven’t heard back within 72 hours, please complete the Send Us A Message form on the Contact Us page of the Red 5 People website, and we guarantee a real person will respond. For more details about the role, please call the office and ask for Lawrence.