At a Glance
- Tasks: Support the team in organising group bookings and ensuring smooth operations.
- Company: Exciting cruise company offering a vibrant work culture.
- Benefits: Hybrid working, career progression, and opportunities to attend travel events.
- Other info: Join a supportive team and enjoy a varied role with great work-life balance.
- Why this job: Kickstart your travel career and help create unforgettable experiences.
- Qualifications: Organised, friendly, and passionate about travel; degree preferred but not essential.
Support Coordinator – Start Your Career in the Travel Industry! 🚢🌍
Location: Hybrid – 2 days a week in our Purfleet, Essex office and 3 days working from home Department: Commercial Reports to: Business Development Manager – Groups
Love travel? Looking for your first step into an exciting industry?
If you've recently graduated (or are looking for a career change) and want to work in the travel industry, this could be the perfect opportunity.
We're looking for an enthusiastic, organised and people-focused Support executive to join our friendly Commercial team.
You don't need years of travel experience – if you're organised, love working with people, enjoy planning and have a great eye for detail, we'll give you the opportunity to build a fantastic career.
From helping organise unforgettable group holidays to working alongside our Trade and Groups teams, no two days are the same.
You'll even have opportunities to attend industry events and visit our ships.
- What you'll be doing
- You'll be the person who helps everything run smoothly behind the scenes by:
- Supporting the Business Development Manager and our Groups & Trade Team.
- Assisting customers and travel partners with group booking enquiries by phone and email.
- Helping organise festive cruises and special group events.
- Managing booking information, cabin allocations and customer records.
- Preparing information for our onboard teams to ensure every guest has an amazing experience.
- Keeping our booking systems accurate and up to date.
- Helping improve processes and finding smarter ways of working.
- Representing the business at travel industry events and occasional ship visits.
What we're looking for
We're much more interested in your attitude than your experience.
You'll enjoy this role if you are
- Highly organised and love keeping things on track.
- Friendly, confident and enjoy helping people.
- Great at juggling different tasks.
- A strong communicator, both written and verbally.
- Comfortable using Microsoft Office, especially Excel.
- Someone who enjoys learning new things and being part of a team.
- Passionate about travel, hospitality or creating great customer experiences.
A degree is welcomed but not essential. Graduates in Business, Tourism, Events, Hospitality, Marketing or similar subjects are encouraged to apply.
A full UK driving licence and valid passport are required.
Why you'll love working here
✨ Hybrid working – 2 days in our Purfleet office and 3 days working from home.
🚢 Launch your career in travel with one of the UK's most exciting cruise companies.
🌍 Be part of unforgettable holidays, helping customers create amazing memories.
🤝 Friendly, supportive team that will help you develop and grow.
📈 Career progression opportunities within a growing commercial business.
🎉 Varied role with opportunities to attend travel events and visit our ships.
This could be perfect if you've recently graduated and are looking for...
- Your first role in the travel industry.
- A business support or commercial career.
- A hybrid role with great work-life balance.
- A company where you can learn, develop and progress.
- A job where every day is different.
Ready to begin your journey?
If you're organised, enthusiastic and excited about building a career in travel, we'd love to hear from you.
Apply today and take the first step towards an exciting future in the cruise and travel industry! 🚢✈️
Support executive employer: All Talent Solutions Ltd
Join our dynamic team as an HGV 2 Driver and experience a supportive work culture that prioritises safety, punctuality, and exceptional customer service. With opportunities for growth and development in the thriving foodservice industry across Kent and London, you will enjoy a rewarding career with competitive hours and the chance to make a real impact in your community. Our commitment to employee well-being and professional advancement makes us an excellent employer for those seeking meaningful work.
StudySmarter Expert Advice🤫
We think this is how you could land Support executive
✨Dive Into Travel Communities
Get involved in local travel forums and online communities, like those on Facebook or Reddit. These are great places to connect with professionals in the travel-tourism sector, share experiences, and uncover entry-level opportunities. Plus, you might get the inside scoop about keenly anticipated events or hiring trends!
✨Show Off Your Passion for Travel
Consider starting a travel blog or social media account to showcase your adventures, travel tips, and experiences. This can really help us stand out when applying for entry-level roles in travel-tourism, as it demonstrates our enthusiasm and knowledge about the industry. Make sure to tag companies like All Talent Solutions Ltd when sharing relevant posts!
✨Leverage Internships and Seasonal Positions
Keep an eye out for internships or seasonal roles in travel agencies and tourist centres. These positions often cater to entry-level candidates and can provide invaluable experiences that could lead to a full-time gig later on. Plus, companies often seek fresh faces, especially during peak travel seasons!
✨Tailor Your Applications to the Company Culture
Take time to research All Talent Solutions Ltd and understand their values, mission, and the type of travellers they cater to. When we craft our application, let's reflect that understanding in our cover letter and interview. Showing that we’re a good cultural fit can really make us stand out, especially at the entry-level!
We think you need these skills to ace Support executive
Some tips for your application 🫡
Show Off Your Passion for Travel:We want to see your enthusiasm for the travel and tourism industry! Whether you've travelled extensively, participated in travel fairs, or taken relevant courses, make sure to highlight your experiences. Anything that shows you've got a genuine love for all things travel can set you apart from the competition.
Tailor Your CV to Highlight Relevant Skills:When applying for an entry-level role in travel and tourism, it's important to emphasise skills that matter. This could include customer service experience, communication skills, or any languages you speak. If you've worked in hospitality or helped organise events, make that prominent in your CV—it shows you’re adaptable and ready to dive in!
Craft a Compelling Cover Letter:This is your chance to show us your personality! Talk about why you’re excited about the opportunity at All Talent Solutions Ltd and how you can contribute as a Support executive. Make it personal—share an anecdote about a travel experience or a project related to tourism that sparked your interest.
Keep It Professional But Fun:In the travel and tourism sector, it's all about creating experiences and connections. While your application should be professional, don’t hesitate to let a bit of your personality shine through. Use a friendly tone and maybe include a fun fact about a destination you love! And remember, apply through our website for the best chance of getting noticed.
How to prepare for a job interview at All Talent Solutions Ltd
✨Brush Up on Destination Knowledge
Knowing about the key destinations and cultures in travel and tourism is super important, especially for an entry-level position. Familiarise yourself with popular travel spots, emerging trends, and cultural practices, as you'll likely be asked about your insights on destinations and how to manage customer expectations.
✨Practice Customer Interaction Scenarios
You might face role-play scenarios or behavioural questions about handling customer queries and complaints during your interview. Reflect on previous experiences (even if they’re personal trips) where you had to problem-solve or offer advice—this'll show you're ready to interact with clients effectively.
✨Show Enthusiasm for Learning
As it's an entry-level position, employers at All Talent Solutions Ltd will be keen to see your motivation and willingness to learn. Emphasise your passion for travel, willingness to pick up new skills, and how you can contribute to their team dynamic, even if you lack experience.
✨Be Prepared for Teamwork Questions
Tourism often involves collaborating with others, whether it’s within a team or with partners. Expect questions about team experiences—think of times when you worked collaboratively, maybe during projects or volunteer work, and be ready to articulate how you contributed to a group effort.
