At a Glance
- Tasks: Lead and motivate a dynamic sales team while ensuring top-notch customer service.
- Company: Join a respected catering services provider known for quality and excellence.
- Benefits: Enjoy a competitive salary, performance bonuses, and a supportive work environment.
- Other info: Opportunity for career growth in a vibrant, customer-focused atmosphere.
- Why this job: Make a real impact by leading a passionate team in a fast-paced setting.
- Qualifications: Proven leadership experience and strong communication skills are essential.
The predicted salary is between 40000 - 40000 € per year.
Reports To: Board of Directors
Salary: £40,000 basic salary plus performance-related bonuses
Contract Type: Permanent, Full-Time
Working Hours: 40 hours per week (7:00am - 3:30pm)
Notice Period: 2 weeks
Direct Reports: 18 team members
Client-Facing Role: Yes
About Our Prestige Client
All Talent Solutions is recruiting on behalf of a long-established and highly respected catering services provider operating across Essex and Kent. Our prestige client has built an outstanding reputation for delivering high-quality, freshly prepared food products to workplaces, supported by a dedicated team and specialist temperature-controlled delivery fleet. With a strong commitment to quality, customer satisfaction, and operational excellence, the business continues to grow and maintain exceptional service standards throughout its operations.
The Role
We are seeking an experienced, motivated, and hands-on Sales Team Manager to lead and support a busy sales and delivery team. This is a fast-paced operational role requiring strong leadership, excellent organisation, and the ability to motivate a team while maintaining high standards of customer service and operational efficiency. The successful candidate will be proactive, dependable, and capable of leading by example. They will take ownership of team performance, support day-to-day operations, and contribute to the continued success and growth of the business.
Key Responsibilities
- Manage and support a team of 18 sales staff, ensuring punctuality, professionalism, and performance standards are maintained
- Conduct daily team briefings and end-of-day debriefs
- Learn and understand delivery routes and build strong relationships with customers
- Provide cover for delivery routes when required at short notice
- Monitor sales performance and customer retention
- Ensure compliance with company procedures, health & safety regulations, and road safety standards
- Manage staff attendance, holidays, and absence using the Timenet system
- Support recruitment, onboarding, and ongoing development of the sales team
- Act as a key holder for the business premises
- Handle customer and employee complaints professionally and effectively
- Maintain clear communication with senior management, colleagues, and customers
- Use company-issued mobile phone responsibly for business purposes only
Essential Requirements
- Full UK driving licence
- Proven people management and leadership experience
- Ability to perform effectively in a fast-paced, high-pressure environment
- Strong communication and interpersonal skills
- Experience using card payment systems and related technology
- Excellent organisational skills and attention to detail
- Strong customer service background
- Reliable, punctual, and trustworthy
- Self-motivated with the ability to work independently and use initiative
- Good literacy and numeracy skills
What We're Looking For
We are looking for a professional and committed manager who takes pride in leading teams and delivering results. The ideal candidate will be approachable, resilient, and confident in managing people and operations while maintaining excellent service standards. If you thrive in a hands-on leadership role and enjoy working within a dynamic and customer-focused environment, we would love to hear from you.
Sales Team Manager in South Benfleet employer: All Talent Solutions Ltd
Our client is an exceptional employer, renowned for its commitment to quality and customer satisfaction in the catering services industry. With a strong focus on employee development and a supportive work culture, team members enjoy opportunities for growth while working in a dynamic environment across Essex and Kent. The company offers competitive salaries, performance-related bonuses, and a collaborative atmosphere that values each individual's contribution to the team's success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Manager in South Benfleet
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved conflicts. These anecdotes will showcase your skills and experience during interviews, making you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Team Manager in South Benfleet
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Team Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage a team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with our client's commitment to quality and customer satisfaction.
Showcase Your Communication Skills:Since this role involves managing a team and interacting with clients, make sure your written application reflects strong communication skills. Keep it clear, concise, and professional!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at All Talent Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their catering services and how they maintain quality and customer satisfaction. This will show that you're genuinely interested in the role and can align with their mission.
✨Showcase Your Leadership Skills
As a Sales Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and maintained high performance standards. Be ready to discuss specific challenges and how you overcame them.
✨Be Customer-Focused
Since this role involves client interaction, highlight your customer service experience. Share stories that illustrate your ability to handle complaints effectively and build strong relationships with clients. This will show that you understand the importance of customer satisfaction in the catering industry.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think about potential scenarios you might face as a Sales Team Manager, such as managing staff attendance or covering delivery routes. Practising your responses will help you feel more confident during the interview.
