Cruise Guest Experience & Operations Delivery Manager

Cruise Guest Experience & Operations Delivery Manager

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
All Talent Solutions Ltd

At a Glance

  • Tasks: Manage guest experience and quality on cruise ships while travelling internationally.
  • Company: All Talent Solutions Ltd, a leader in cruise operations.
  • Benefits: Hybrid work model, travel opportunities, and career advancement.
  • Other info: Exciting role with opportunities for personal and professional growth.
  • Why this job: Join a dynamic team to enhance guest satisfaction and service excellence.
  • Qualifications: Experience in guest services and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

All Talent Solutions Ltd is seeking a Hybrid Guest Experience & Quality Manager for UK cruise ship operations.

This role involves international travel and collaboration with ship management to maintain guest satisfaction and service standards.

You will oversee quality assurance and support continuous improvement across onboard teams.

Responsibilities include monitoring guest feedback, conducting audits, coordinating with Hotel Directors, and contributing to refurbishment projects while

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Cruise Guest Experience & Operations Delivery Manager employer: All Talent Solutions Ltd

Join our dynamic team as an HGV 2 Driver and experience a supportive work culture that prioritises safety, punctuality, and exceptional customer service. With opportunities for growth and development in the thriving foodservice industry across Kent and London, you will enjoy a rewarding career with competitive hours and the chance to make a real impact in your community. Our commitment to employee well-being and professional advancement makes us an excellent employer for those seeking meaningful work.

All Talent Solutions Ltd

Contact Details:

All Talent Solutions Ltd Recruitment Team

We think you need these skills to ace Cruise Guest Experience & Operations Delivery Manager

Guest Experience Management
Quality Assurance
Continuous Improvement
Auditing Skills
Collaboration
Project Coordination
Feedback Analysis