At a Glance
- Tasks: Plan and coordinate bespoke charter cruises and themed events from start to finish.
- Company: Dynamic cruise company offering exciting travel opportunities.
- Benefits: Hybrid work, generous leave, discounts, wellbeing support, and a free cruise after six months.
- Other info: Enjoy international travel and excellent career growth potential.
- Why this job: Join a fun team and create unforgettable experiences on the high seas.
- Qualifications: Strong organisational skills and experience in event management.
The predicted salary is between 35000 - 45000 £ per year.
- Working
- Pattern: Hybrid (2 days per week in the office, 3 days working from home)
Travel: International travel required – a valid UK passport and full UK driving licence are essential.
We're looking for a highly organised and proactive Charter Manager to oversee the planning, coordination and delivery of bespoke charter cruises and themed events from start to finish.
A charter cruise is when a company, organisation, travel group or special-interest group books all or part of a cruise ship for a private event.
This could include corporate events, themed cruises, incentive trips or exclusive group bookings.
Your role is to ensure every aspect of the charter is delivered seamlessly, providing an exceptional experience for both clients and guests.
- Before the Cruise
- You will be responsible for planning and coordinating every aspect of the charter by:
- Building and maintaining strong relationships with clients
- Planning and organising charter events and themed cruises
- Creating and managing project plans and schedules
- Coordinating suppliers and key stakeholders
- Ensuring all teams understand their responsibilities
- Managing budgets and monitoring project costs
- During the Cruise
When travelling onboard, you will
- Act as the main point of contact for the client
- Ensure all events and activities are delivered as planned
- Resolve any issues quickly and professionally
- Work closely with ship management and onboard hotel teams
- Oversee the smooth delivery of the charter from start to finish
- After the Cruise
Following each charter, you will
- Gather feedback from clients and internal teams
- Review project successes and identify areas for improvement
- Produce post-charter reports
- Recommend improvements to enhance future charter experiences
Benefits
- Hybrid working pattern with 2 days in the office and the remainder working from home.
- 20 days annual leave, increasing each year up to 25 days, plus Bank Holidays.
- Access to the Sage Benefits platform, offering a range of discounts including retail, gym and cinema savings.
- Access to a 24/7 GP service, confidential personal counselling, wellbeing support and expert advice.
- Employee of the Month recognition scheme.
- Annual Company Performance Reward.
- A complimentary ex-UK cruise after successfully completing six months' service.
- An additional day's annual leave for your birthday after one year's service
Charter Events Manager (Cruise Ship) employer: All Talent Solutions Ltd
Join our dynamic team as an HGV 2 Driver and experience a supportive work culture that prioritises safety, punctuality, and exceptional customer service. With opportunities for growth and development in the thriving foodservice industry across Kent and London, you will enjoy a rewarding career with competitive hours and the chance to make a real impact in your community. Our commitment to employee well-being and professional advancement makes us an excellent employer for those seeking meaningful work.
StudySmarter Expert Advice🤫
We think this is how you could land Charter Events Manager (Cruise Ship)
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like All Talent Solutions Ltd who are looking for fresh talent for roles like Charter Events Manager (Cruise Ship).
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Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like All Talent Solutions Ltd and give you a leg up for your Charter Events Manager (Cruise Ship) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Charter Events Manager (Cruise Ship) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Charter Events Manager (Cruise Ship)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Charter Events Manager (Cruise Ship) role at All Talent Solutions Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Charter Events Manager (Cruise Ship) position at All Talent Solutions Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of All Talent Solutions Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to All Talent Solutions Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Charter Events Manager (Cruise Ship).
How to prepare for a job interview at All Talent Solutions Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at All Talent Solutions Ltd.
