At a Glance
- Tasks: Lead and motivate a dynamic sales team while ensuring top-notch customer service.
- Company: Join a respected catering services provider with a commitment to quality and excellence.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Enjoy a hands-on role with excellent career development opportunities.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Proven leadership experience and strong communication skills required.
Reports To: Board of Directors
Salary: £40,000 basic salary plus performance-related bonuses
Contract Type: Permanent, Full-Time
Working Hours: 40 hours per week (7:00am – 3:30pm)
Notice Period: 2 weeks
Direct Reports: 18 team members
Client-Facing Role: Yes
About Our Prestige Client
All Talent Solutions is recruiting on behalf of a long-established and highly respected catering services provider operating across Essex and Kent. Our prestige client has built an outstanding reputation for delivering high-quality, freshly prepared food products to workplaces, supported by a dedicated team and specialist temperature-controlled delivery fleet. With a strong commitment to quality, customer satisfaction, and operational excellence, the business continues to grow and maintain exceptional service standards throughout its operations.
The Role
We are seeking an experienced, motivated, and hands-on Sales Team Manager to lead and support a busy sales and delivery team. This is a fast-paced operational role requiring strong leadership, excellent organisation, and the ability to motivate a team while maintaining high standards of customer service and operational efficiency. The successful candidate will be proactive, dependable, and capable of leading by example. They will take ownership of team performance, support day-to-day operations, and contribute to the continued success and growth of the business.
Key Responsibilities
- Manage and support a team of 18 sales staff, ensuring punctuality, professionalism, and performance standards are maintained
- Conduct daily team briefings and end-of-day debriefs
- Learn and understand delivery routes and build strong relationships with customers
- Provide cover for delivery routes when required at short notice
- Monitor sales performance and customer retention
- Ensure compliance with company procedures, health & safety regulations, and road safety standards
- Manage staff attendance, holidays, and absence using the Timenet system
- Support recruitment, onboarding, and ongoing development of the sales team
- Act as a key holder for the business premises
- Handle customer and employee complaints professionally and effectively
- Maintain clear communication with senior management, colleagues, and customers
- Use company-issued mobile phone responsibly for business purposes only
Essential Requirements
- Full UK driving licence
- Proven people management and leadership experience
- Ability to perform effectively in a fast-paced, high-pressure environment
- Strong communication and interpersonal skills
- Experience using card payment systems and related technology
- Excellent organisational skills and attention to detail
- Strong customer service background
- Reliable, punctual, and trustworthy
- Self-motivated with the ability to work independently and use initiative
- Good literacy and numeracy skills
What We’re Looking For
We are looking for a professional and committed manager who takes pride in leading teams and delivering results. The ideal candidate will be approachable, resilient, and confident in managing people and operations while maintaining excellent service standards. If you thrive in a hands-on leadership role and enjoy working within a dynamic and customer-focused environment, we would love to hear from you.
Sales Team Manager in Canvey Island employer: All Talent Solutions Ltd
Contact Detail:
All Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager in Canvey Island
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Sales Team Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Team Manager in Canvey Island
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Team Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage a team effectively.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences to demonstrate how you meet the key responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves managing a team and interacting with clients, it's crucial to showcase your strong communication skills. Make sure your application is clear, concise, and free of errors.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at All Talent Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research All Talent Solutions and their prestige client to get a feel for their operations and customer service standards. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Sales Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and maintained high performance. Be ready to discuss specific challenges you faced and how you overcame them.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think about scenarios related to team management, customer complaints, or operational challenges. Practise articulating your thought process and decision-making strategies clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future goals, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.