Field Service Engineer

Field Service Engineer

Darlington Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Field Service Engineer, installing and maintaining automated car wash systems.
  • Company: All Square Recruitment partners with a leading company in automated car wash solutions.
  • Benefits: Enjoy a £35,000 salary, company vehicle, and ongoing training for your career growth.
  • Why this job: Experience independence and variety while making a real impact in a growing industry.
  • Qualifications: Mechanical engineering background required; strong diagnostic skills and customer service experience preferred.
  • Other info: Candidates will have online interviews followed by a final meeting with senior management.

The predicted salary is between 28000 - 42000 £ per year.

All Square Recruitment are working with a market leader in the installation, maintenance, and repair of automated drive-through car wash systems. We are hiring a professional and skilled Field Service Engineer to join their team. This is a hands-on role offering independence, variety, and strong long-term development.

Location Focus: Darlington, York and Cleveland

Key Responsibilities:

  • Install, maintain, and repair mechanical systems and equipment at customer sites
  • Diagnose and resolve mechanical faults, minimising equipment downtime
  • Deliver professional, courteous service to clients at all times
  • Work independently while managing time and service tasks efficiently
  • Complete service reports and documentation accurately and promptly
  • Communicate progress and updates to the Regional Service Manager
  • Develop confidence using IT systems, particularly Microsoft Office tools

Key Requirements:

  • Mechanical engineering background, either via formal training or hands-on experience
  • Strong diagnostic and repair skills
  • Self-motivated with the ability to work independently on the road
  • Excellent customer service and communication skills
  • Flexible approach to travel and varied working environments
  • Full UK driving licence is essential

What’s On Offer:

  • Salary – £35,000 per annum
  • Company vehicle, mobile phone, laptop, and all necessary tools provided
  • Comprehensive training and ongoing professional development
  • Opportunity to work with a respected and growing company in a specialised sector

Shortlisted candidates will first be invited to an online interview, with successful applicants progressing to a final stage meeting with the Senior Management Team in Dunmow, Essex.

Field Service Engineer employer: All Square Recruitment

Joining our team as a Field Service Engineer offers you the chance to work with a market leader in automated car wash systems, where independence and variety are at the forefront of your role. Located in the vibrant areas of Darlington, York, and Cleveland, we pride ourselves on fostering a supportive work culture that prioritises professional growth through comprehensive training and development opportunities. With a competitive salary, company vehicle, and the tools you need to succeed, we ensure our employees feel valued and empowered to deliver exceptional service.
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Contact Detail:

All Square Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific automated systems used in drive-through car washes. Understanding the technology and common issues can give you an edge during interviews, showing your proactive approach and genuine interest in the role.

✨Tip Number 2

Highlight your hands-on experience and any relevant mechanical engineering qualifications during conversations. Be prepared to discuss specific examples of how you've diagnosed and resolved mechanical faults in previous roles.

✨Tip Number 3

Demonstrate your customer service skills by preparing anecdotes that showcase your ability to communicate effectively with clients. This will help you stand out as someone who can deliver professional and courteous service.

✨Tip Number 4

Be ready to discuss your flexibility regarding travel and varied working environments. Since this role involves working independently on the road, showing your adaptability will be crucial in impressing the hiring team.

We think you need these skills to ace Field Service Engineer

Mechanical Engineering Knowledge
Diagnostic Skills
Repair Skills
Customer Service Skills
Time Management
Independent Working
Communication Skills
IT Proficiency (Microsoft Office)
Problem-Solving Skills
Attention to Detail
Flexibility in Travel
Documentation Skills
Adaptability to Varied Environments
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant hands-on experience. Emphasise your diagnostic and repair skills, as well as your ability to work independently.

Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your flexible approach to travel. Mention specific examples of how you've successfully managed time and service tasks in previous roles.

Highlight IT Proficiency: Since the role requires confidence using IT systems, particularly Microsoft Office tools, be sure to mention your proficiency with these applications in your application materials.

Prepare for Interviews: If shortlisted, prepare for the online interview by reviewing common interview questions for Field Service Engineers. Be ready to discuss your experience with mechanical systems and how you handle customer interactions.

How to prepare for a job interview at All Square Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your mechanical engineering background and any hands-on experience you have. Be prepared to discuss specific examples of how you've diagnosed and repaired mechanical faults in the past.

✨Demonstrate Customer Service Excellence

Since this role involves delivering professional service to clients, be ready to share instances where you've provided exceptional customer service. Emphasise your communication skills and how you handle client interactions.

✨Prepare for Practical Scenarios

Expect to be asked about how you would approach various on-the-job scenarios. Think about how you would manage time effectively while working independently and how you would document your service reports accurately.

✨Familiarise Yourself with IT Tools

As the role requires confidence in using IT systems, particularly Microsoft Office, brush up on these tools before the interview. Be ready to discuss how you’ve used technology to enhance your work efficiency.

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