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- Tasks: Support the Children's & Young People Directorate with administration and communication tasks.
- Company: Join a friendly team dedicated to improving outcomes for children and families.
- Benefits: Competitive salary, generous leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Experience in administration and minute-taking, plus knowledge of Microsoft applications.
- Other info: Embrace a culture of growth and flexibility in beautiful Herefordshire.
The predicted salary is between 22000 - 25000 £ per year.
A full business support function to all teams across the Childrens & Young People Directorate. This demanding yet highly rewarding role will suit a motivated and flexible individual with excellent attention to detail and an ability to interact confidently at all levels. You will have demonstrable communication and time management skills, with the ability to multi-task, prioritise a workload and work well under pressure and to deadlines. The work involves issues of a sensitive and confidential nature, and applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage. In return, we offer a comprehensive training programme covering all aspects of our service delivery. We embrace a "can do attitude" resulting in a team that is flexible and adaptable to meet the service requirements. We promote a "grow our own culture", where staff are supported to develop and have pride in their contribution to better support the outcomes of children and their families. If you feel you would like to be part of this friendly team then we would like to hear from you. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
Herefordshire is a beautiful, historic county on the Welsh border, one of England's most rural and unspoilt areas, with vibrant market towns and a strong sense of community.
Responsibilities
- Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
- Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
- Collaborate effectively within a team environment.
- Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.
Equality, Safeguarding and Recruitment Commitments
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
Requirements
- You will have experience of working within an administration role.
- Minute taking experience is essential. Please evidence this within your application form.
- Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
- Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
- Collaborate effectively within a team environment.
- Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.
Benefits
- Salary range of £25,989 to £28,142 per annum.
- Pension Scheme Enrolment in the Local Government (LGPS).
- Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
- Flexible working: including the potential for job-sharing, part-time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
C&YP Business Support Officer - Education Team employer: All Locations
Contact Detail:
All Locations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C&YP Business Support Officer - Education Team
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Education Team and their projects. This shows you’re genuinely interested and helps you tailor your answers to what they value.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interaction at all levels, try role-playing common interview questions with a friend. It’ll help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and deadlines. Share specific examples from your past experiences that highlight your ability to stay organised under pressure.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It’s a great way to ensure your application gets the attention it deserves, plus you’ll find all the info you need about the role there.
We think you need these skills to ace C&YP Business Support Officer - Education Team
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your experience in administration, especially any minute-taking you've done. We want to see how you can keep things organised and running smoothly!
Be Detail-Oriented: Attention to detail is key for this role. When you're filling out your application, double-check for any typos or errors. We love a candidate who takes pride in their work!
Demonstrate Your Team Spirit: Collaboration is at the heart of what we do. Share examples of how you've worked effectively within a team. We’re looking for someone who can fit right in with our friendly crew!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at All Locations
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Officer in the Education Team. Familiarise yourself with the responsibilities listed in the job description, especially around managing mailboxes and telephone calls. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Highlight your experience with Microsoft applications like Word, Excel, Outlook, and Teams during the interview. Be ready to provide specific examples of how you've used these tools in previous roles, particularly in an administrative capacity. This will demonstrate your capability to handle the technical aspects of the job.
✨Emphasise Confidentiality
Given the sensitive nature of the work, it's crucial to convey your understanding of confidentiality. Prepare to discuss scenarios where you've had to handle confidential information and how you ensured it remained secure. This will reassure the interviewers that you take this responsibility seriously.
✨Be a Team Player
Collaboration is key in this role, so be prepared to talk about your experience working in teams. Share examples of how you've effectively communicated and collaborated with colleagues to achieve common goals. This will highlight your ability to fit into their friendly team culture.
