We have an exciting new opportunity for a Receptionist to join the team based in Rowhedge and the University of Essex Medical practice. The position is offered on 20 hours per week, with a minimum of 3 days. To be considered, you will also need to have flexibility to cover other shifts. Responsibilities will include (but not limited to):
- Booking appointments
- Greeting patients
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
- Updating patient records, processing correspondence
- Liaising with patients using various different types of communication methods
Excellent communication skills, written and oral - Strong IT skills
- Experience of a busy reception/public environment/providing customer services
- Good standard of education including Maths and English
- Experience working within primary care desirable
- Experience of EMIS would be desirable, however full training will be given to a suitable candidate
- You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone
We are a traditional GP practice that makes the care of our patients our first concern. We have a diverse practice population with significantly differing health needs split across 2 sites.
As practice, we have grown and evolved with time to meet the needs of our patients. We have an inclusive collaborative culture as a practice which is reflected in our low staff turnover and high patient satisfaction levels.
Disclosure and Barring Service Check - basic Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for a basic Disclosure to be made to the Disclosure and Barring Service to check for any current or unspent criminal convictions
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Receptionist in Colchester employer: All Locations
Joining the Flying Start team in Luton as an Administrator offers a rewarding opportunity to contribute to a welcoming and inclusive environment for families. With a strong focus on employee well-being, you will enjoy benefits such as 25 days of annual leave, birthday leave, and access to comprehensive learning and development opportunities. The supportive work culture, combined with a commitment to mental health and professional growth, makes this role an excellent choice for those seeking meaningful employment in a busy public-facing office.
