Managing Director (UK) All Home Repairs 24/7 LTD
Chester | Full-time, permanent
Competitive salary, performance bonus and potential share options
About us
All Home Repairs 24/7 is an Uber-style home services business based in Chester. We help homeowners and landlords across the UK get fast, reliable help from trusted engineers when something goes wrong at home.
The business is growing fast, and in 2027 we open our first office overseas.
About the role
As the founders focus on international growth, we need someone we trust to take the UK business and run it as their own. You’ll have full responsibility for the UK contact centre operation, leading the management team and, through them, every agent on the floor. You’ll own everything from performance and people to strategy and growth, and you’ll work directly with the founders, with no layers in between.
Your job is to make the operation run better and grow bigger. That means finding efficiencies across the contact centre, scaling the business by enhancing our existing products, and spotting new opportunities to take us further.
You’ll also help shape our international plans, sharing what works in the UK as we open our first overseas office.
What the job involves
Running the UK contact centre end to end, including resourcing, scheduling, service levels, quality and conversion
Leading, developing and holding to
