All Gravy is seeking a relationship-driven Customer Success Manager for our UK portfolio, based in Central London with occasional home-working flexibility. You will act as the trusted adviser to our restaurant and retail clients, driving value from our AI-native platform and ensuring ongoing engagement.
You will own the post-onboarding journey, monitor health and usage data, run business reviews, and collaborate with Product, Support, Sales, and Operations to elevate customer success and
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UK Customer Success Lead for Hospitality & Retail employer: All Gravy
At All Gravy, we pride ourselves on being an innovative employer that fosters a dynamic and collaborative work culture. As a Senior Product Manager, you'll enjoy the benefits of working in a fast-paced startup environment where your contributions directly impact the hospitality industry. We offer ample opportunities for professional growth, a supportive team atmosphere, and the chance to work with cutting-edge AI technology, making your role both meaningful and rewarding.