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For Companies At a Glance
- Tasks: Lead daily office operations and improve systems for better service delivery.
- Company: Join GSC Grays, a dynamic firm of chartered surveyors and estate agents.
- Benefits: Enjoy 25 days holiday, private health insurance, and a 5% pension contribution.
- Why this job: Make a real impact in a supportive environment focused on sustainability.
- Qualifications: Strong organisational skills and experience in office management required.
- Other info: Great opportunities for professional development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an organised, proactive Office Operations Manager to take the lead in ensuring our Boroughbridge office, near York, runs smoothly, efficiently, and in line with our commitment to quality and sustainability. This is a key role at the heart of our business supporting our people, strengthening our processes, and helping drive our long-term growth.
Key Responsibilities
- Operational Management
- Keep daily office operations running efficiently and professionally
- Improve systems and workflows to enhance service delivery
- Manage facilities, maintenance, suppliers, and workplace safety
- Lead operational improvement projects and embed ESG principles
- Compliance & Audits
- Oversee Health & Safety, fire safety, and facilities inspections
- Ensure GDPR and data protection compliance
- Support service-line audits and deliver office-level audits
- Produce reports, track actions, and implement preventative solutions
- People & Office Support
- Foster a positive, collaborative, and accountable office culture
- Act as the escalation point for operational issues
- Plan and deliver office events and wellbeing initiatives
- Oversee holiday, absence, and capacity planning
- Coordinate onboarding and induction for new colleagues
- Training & Development
- Coordinate internal training programmes
- Ensure mandatory training is completed on time
- Finance & Budgeting
- Manage the office budget and approve expenditure
- Monitor supplier value and track expenses
- Oversee invoicing and debt management
- Projects & Strategic Support
- Manage project timelines, budgets, and resources
- Monitor risks and share lessons learned
- Support initiatives linked to the firms five-year vision
What We're Looking For
- Strong organisational and operational management skills
- Experience managing office facilities and suppliers
- Good understanding of Health & Safety, GDPR, and compliance
- Confident managing audits and tracking actions
- People-management experience with the ability to motivate a team
- Excellent communication and problem-solving skills
- Ability to manage budgets, invoicing, and financial processes
- Skilled in coordinating training, onboarding, and appraisals
- Strong project management capability
- Proactive, solutions-focused, and calm under pressure
- Commitment to sustainability and ESG principles
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Our Benefits
- 5% employer pension contribution (Aviva)
- 25 days holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Working Hours
Monday-Friday: 9:00am-5:30pm
Operations Manager in York employer: ALL ARTS
Contact Detail:
ALL ARTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in York
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around sustainability and ESG principles. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to operational management and your experience with compliance and audits. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your organisational skills and experience in managing office facilities, as these are key for us. Use specific examples that showcase how you've improved workflows or managed budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for operational management and sustainability. Let us know why you're excited about this role and how you can contribute to our team culture and long-term growth.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you've tackled challenges head-on. We love proactive problem solvers, so share examples of how you've managed audits or improved compliance processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ALL ARTS
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operational management. Familiarise yourself with common office workflows, compliance standards like GDPR, and health & safety regulations. This will not only show your expertise but also demonstrate your proactive approach to ensuring smooth operations.
✨Showcase Your People Skills
As an Operations Manager, you'll be leading a team and fostering a positive culture. Prepare examples of how you've motivated teams in the past or resolved conflicts. Highlighting your people-management experience will resonate well with the interviewers.
✨Be Ready to Discuss Budget Management
Since managing budgets is a key responsibility, come prepared with examples of how you've successfully managed finances in previous roles. Be ready to discuss how you track expenses and ensure supplier value, as this will showcase your financial acumen.
✨Emphasise Your Commitment to Sustainability
GSC Grays values sustainability and ESG principles. Research their initiatives and be prepared to discuss how you can contribute to these goals. Sharing your own experiences related to sustainability will help you stand out as a candidate who aligns with their values.
