Product Associate in London

We're hiring a Product Associate with the breadth of a senior generalist and the judgement to operate close to the founders. This is a high-trust role with real ownership across priorities, requiring someone who can move between product, go-to-market, and operations without needing constant direction.

You'll represent Alknoma at selected events, work directly with customers and prospects, and feed those conversations into product and go-to-market decisions. The remit is practical and commercially grounded: learn quickly, spot patterns, and help shape what we build and how we take it to market.

Over time, the role develops along a single clear path: product and strategy. You'll grow from supporting the work to owning it - taking on roadmap decisions, feature development, and product-led growth initiatives with strong commercial context. You'll start broad, close to GTM, customers, and operations, because that commercial grounding is exactly what makes product and strategy work. As you build that context, the role leans firmly toward product and strategy.

We're looking for someone who can operate independently, think commercially, and turn ambiguity into progress. The strongest candidates will have a record of building, shipping, and improving things without needing a tightly defined brief, while still working with discipline and accountability.

You've built and shipped a real, externally-facing product that people outside your own company actually used - and you got there by being out in the market, talking to users and customers, and building from what you learned. We mean products shaped by real demand and real conversations, not internal tools or admin portals built to a fixed spec.

You're comfortable being customer-facing: talking to customers and prospects, spotting the patterns in those conversations, and turning them into clear product decisions. You use AI tools and other modern systems to work faster and make better decisions.

This is not an engineering role. But you should be comfortable operating around product and engineering and able to hold your own in a technical conversation; time spent inside an organised product or engineering team is a real plus. A basic working understanding of tools like Python and Google Cloud (GCP) is a nice plus - enough to be dangerous and follow along, not to ship production systems.

A feel for go-to-market - how products get positioned, sold, and adopted - is a genuine plus, but it is not the core of this role. You bring product development skills or other backgrounds that show structured problem-solving, sound judgement, and the ability to turn ambiguity into action. We welcome candidates from strategy, operations, finance, product, startups, or similar environments where you've built a strong analytical toolkit and delivered with rigour.

If you need your role tightly defined before you start, prefer to advise rather than execute, or aren't comfortable with pace, ambiguity, and direct accountability, this probably won't be the right fit. And to be clear, this is not an engineering role - if what you really want is to write code day to day, this won't be the right fit either.

This role is London-based and hybrid - you'll work from our London office on a regular in-person basis (around three days a week). You must already be based in London, or able to be. We are hiring locally only and cannot consider fully remote or overseas applicants for this position. You must already have the right to work in the UK - we are unable to offer visa sponsorship for this role.

Meaningful early-stage equity, with the opportunity to share directly in the upside if we execute well. Direct access to the founders and regular exposure to the decisions that matter most to the business. Fast decision-making, with clear ownership and short feedback loops. £400 per month AI and productivity tools budget.