At a Glance
- Tasks: Lead EMEA Temporary Service Providers operations, ensuring compliance and optimising costs.
- Company: Join AlixPartners, a top global business advisory firm with a results-driven culture.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and a collaborative work environment.
- Other info: Dynamic workplace with opportunities for growth and development.
- Why this job: Make a real impact in a fast-paced role while developing your professional skills.
- Qualifications: Experience in service provider management and strong knowledge of EMEA employment law required.
The predicted salary is between 80000 - 100000 £ per year.
Company overview
Alix Partners is a leading global business advisory firm of results-oriented professionals who specialise in creating value and restoring performance at every stage of the business life cycle.
We thrive on our ability to make a difference in high-impact situations and deliver sustainable bottom-line results.
Job summary
Alix Partners is seeking an experienced EMEA Temporary Service Providers (TSPs) Manager, as a Senior Vice President.
This role sits within the People team in the Strategic Resource Management team. to join its Global People team.
This role offers an excellent opportunity for a results-driven professional with deep expertise in third-party service provider management, employment law compliance and commercial acumen to lead our TSP operations across the EMEA region.
Reporting to the Head of the TSP office based in the US you will be responsible for managing all aspects of third-party service provider (TSP) operations, including contractor onboarding, contract management, compliance, vendor relations and cost optimisation.
You will work closely with our Client-facing Business leaders, Legal, Procurement, Strategic Finance and Analysis, Compliance, Data Privacy, and operational teams across EMEA.
You will demonstrate exceptional attention to detail, pragmatic problem-solving capabilities, strong commercial awareness and the ability to balance compliance requirements with business needs whilst managing complex, competing priorities in a fast-paced environment.
Key responsibilities and accountabilities
- Day-to-day TSP management
- Respond to and process TSP requests from the business, liaising with business teams on discrepancies and missing information, and challenging business answers where appropriate to ensure compliance and quality standards.
- Send TSP questionnaires, review responses for anomalies and completeness, and liaise with Compliance on risk flags (e. g., use of subcontractors, litigation history).
Coordinate with Data Privacy teams where personal data processing is involved.
- Provide preliminary legal and commercial advice on deemed employment risk across multiple locations; escalate complex matters to internal Legal counsel as required.
- Identify and route contracts to Procurement where appropriate (e. g., vendor agreements, large companies, contractor-paper terms).
- Obtain necessary approvals on all TSP engagements in line with delegated authorities.
- Manage the background checks co-ordinating with the applicable Country People Operations team, as required, escalating and solving any flags.
- Draft Non-Disclosure Agreements and contracts from templates for new TSPs; conduct simple legal and commercial negotiations of TSP agreements.
- Arrange contract execution and maintain secure, organised records of all signed agreements on our contract management system (Ironclad).
- Set up TSPs on Oracle for time recording and administrative purposes as required.
- Ensure all TSPs receive a complete onboarding pack, including compliance policies, procedures, time recording and invoicing guidance.
- Draft contract amendments, extensions and Statements of Work for existing MSAs and Independent Contractors.
- Track bill rates, pay rates, cost markups and approvals; manage non-standard markup approvals and Oracle entries.
- Resolve invoicing and expense queries, respond to core training enquiries, and manage payment processing.
- Liaise with IT on systems, equipment and access requirements for TSPs.
- Manage relationships with external staffing partners (e. g., Danbro) and all independent contractors.
- Track start and expiry dates for Senior Advisors; schedule renewal discussions, record contract terms and maintain signed agreements.
- Coordinate and share firm-wide Chapter 11 bankruptcy lists on a monthly basis.
- Strategic initiatives and ongoing projects
- Lead firm-wide initiatives to optimise our external workforce strategy.
- Drive implementation of firm-wide measures to mitigate compliance and operational risk associated with TSP usage.
- Systematise and standardise decision-making on TSP risk levels based on factors such as prior working history, nature of tasks, engagement terms and regulatory requirements.
Collaborate with relevant stakeholders to develop an automated risk assessment tool where possible.
- Contribute to cross-functional People team projects and firm-wide initiatives as required.
- Background, qualifications and personal competencies
Essential skills and experience
- Process-driven mindset with strong organisational and record-keeping discipline.
- Pragmatic and solutions-focused with excellent attention to detail and accuracy.
- Assertive, confident communicator who works collaboratively and proactively identifies when issues require escalation to Legal or People stakeholders.
- Exceptional ability to prioritise, manage competing demands and maintain all core competencies under time pressure and competing deadlines.
- Professional background in legal, paralegal or procurement functions, ideally within professional services.
- Ability to quickly understand and assimilate legal language and documentation.
- Capability to make straightforward legal and commercial amendments to contracts and identify knock-on effects across related clauses.
- Deep knowledge of EMEA employment law across multiple jurisdictions; demonstrable expertise in contractor classification and compliance.
- Strong commercial awareness and negotiation skills with vendors and external stakeholders.
- Fluency in another European language, German is preferred.
- Personal qualities
- Ability to work effectively in a fast-paced, matrix-structured organisation and respond positively under pressure.
- High degree of professionalism when interfacing with colleagues, partners and external stakeholders across multiple regions.
- Proactive, strategic mindset with the ability to exercise sound judgement and work with minimal supervision.
- Ability to maintain confidentiality and discretion when handling sensitive, commercially sensitive information.
- Excellent written and verbal communication skills, with strong interpersonal and stakeholder management capability.
- Well-developed risk management and continuous improvement mindset.
- Strong IT literacy, including Microsoft Office and contract management systems. Familiarity with HR and finance systems desirable.
In addition to a positive and collaborative workplace, Alix Partners offers a comprehensive compensation and benefits package.
Alix Partners is an equal opportunity employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, veteran status, or disability status.
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EMEA Temporary Service Providers Manager - EMEA in London employer: AlixPartners
AlixPartners is an exceptional employer that fosters a dynamic and collaborative work culture, where your contributions are valued and recognised. With a focus on employee growth, we offer opportunities for professional development and the chance to work alongside talented individuals in a supportive environment. Located in Greater London, our hybrid role allows for flexibility while engaging in meaningful work that impacts global operations.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Temporary Service Providers Manager - EMEA in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like AlixPartners. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at AlixPartners.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at AlixPartners.
We think you need these skills to ace EMEA Temporary Service Providers Manager - EMEA in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at AlixPartners and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at AlixPartners
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like AlixPartners will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to AlixPartners.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at AlixPartners.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at AlixPartners. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
