Email Marketing Specialist

This role has the internal title of Events Marketing Professional. It is a full-time role located in either London or New York and reports to the Head of Events Marketing. Paid relocation is not available for this position.

What you\’ll do

• Communications development: Work closely with event managers/stakeholders to develop communications for each phase of the event life cycle, including save-the-dates, invitations, reminders, and thank-you emails. Proactively provide guidance on event communication/registration best practices to internal customers that may be new or less familiar with available options. Perform communication content review, including proofing and brand alignment. Program event communications and registration forms. Send/program event communications throughout the event life cycle. Provide invitee/attendee reporting, as required. Continuously innovate registration strategies to meet the evolving needs of our internal clients.
• List management: Create event lists using relevant searches and imports. Advise on strategies to develop new event lists and improve current ones. Evaluate event list quality by removing inactive contacts, as measured by opens, clicks, bounces, opt outs, etc. Grant user access for event lists.
• CRM Support: Provide individual or group training/troubleshooting/assistance in the use of the CRM for events or other purposes, including activity tracking, list management, contact management and reporting. Provide ad hoc assistance for reporting and general CRM requests, including assigning rights for working on behalf of others. Respond to contact update support tickets, as required. Responsible for maintaining self-serve branded Word templates and provide support in their usage.
• Other responsibilities as needed.

Qualifications

• Bachelor\’s degree required
• Demonstrated experience of administration or analyst work, particularly with experience in event communication management, contact database support and/or digital marketing
• Experience with Microsoft Dynamics 365 preferred, but not required
• Flexibility and ability to prioritize multiple tasks and meet deadlines while being detail-oriented and committed to quality
• Process driven with a technical mindset
• Strong communication skills, including writing, editing, and proofreading
• Understanding of event management principles and contact database security practices
• Must be able to work and be responsive in a fast-paced environment

About AlixPartners

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees\\\’ work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.