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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join a supportive retail environment focused on community and teamwork.
- Benefits: Competitive hourly rate, flexible hours, and opportunities for training and development.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Dynamic role with potential for career advancement in a thriving company.
The predicted salary is between 11 - 15 £ per hour.
Alison Gray Recruitment are hiring a Store Supervisor in Newcastle, County Down, to assist in the day-to-day operational running of the store, as well as leading colleagues to go above and beyond to deliver excellent service to customers.
Hourly Rate: £13.07
Hours: Fully flexible to work between Monday- Sunday 37.5 hour contract (will be discussed at interview)
Key Responsibilities
- Support the store manager to maximise the store KPIs.
- Lead colleagues to adhere to company policies and practices including Health Safety and Environmental Health Standards.
- Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
- Act as an advocate of the company, role modelling our values daily for your colleagues.
- Delivery of excellent customer service and maintaining high standards within the store.
- Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
- Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
- Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company’s employment policies.
- Support local community and our charity partners.
- You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.
Requirements
- At least 1 years experience in a busy retail sales-based environment and or similar role.
- GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline i.e. retail, management or supervisory qualification.
- Demonstrate communication interpersonal skills.
- Working knowledge of Microsoft Office packages.
To apply, please forward your CV for consideration. We are an equal opportunities employer and welcome applications from all sections of the community.
Store Supervisor employer: Alison Gray Recruitment
Contact Detail:
Alison Gray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the Store Supervisor role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or improved customer service. Be ready to share these stories during your interview to demonstrate your capability in managing colleagues effectively.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your interest in the role and helps you understand if the company is the right fit for you. Ask about their approach to training and development, especially since you'll be managing and training colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight your experience in retail and any leadership roles you've had. We want to see how you can support the store manager and lead colleagues effectively!
Showcase Your Skills: Don’t forget to showcase your communication and interpersonal skills in your application. We value these traits highly, as they’re essential for delivering excellent customer service and managing a team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Alison Gray Recruitment
✨Know the Store Inside Out
Before your interview, make sure you familiarise yourself with the store's layout, products, and services. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated colleagues in the past. Think about specific situations where you went above and beyond to ensure excellent service.
✨Understand KPIs and Customer Service
Brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you can support the store manager in maximising these KPIs while maintaining high customer service standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle stock take challenges or manage a team member's performance. Practising these scenarios can give you an edge during the interview.
