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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join a dynamic retail environment with a focus on community and teamwork.
- Benefits: Competitive hourly rate, flexible hours, and opportunities for training and development.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Be part of a supportive team with a commitment to equal opportunities.
The predicted salary is between 13 - 16 £ per hour.
Alison Gray Recruitment are hiring a Store Supervisor to assist in the day-to-day operational running of the store, as well as leading colleagues to go above and beyond to deliver excellent service to customers.
Hourly Rate: £13.07
Hours: Fully flexible to work between Monday- Sunday 37.5 hour contract (will be discussed at interview)
Key Responsibilities
- Support the store manager to maximise the store KPIs.
- Lead colleagues to adhere to company policies and practices including Health Safety and Environmental Health Standards.
- Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
- Act as an advocate of the company, role modelling our values daily for your colleagues.
- Delivery of excellent customer service and maintaining high standards within the store.
- Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
- Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
- Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company’s employment policies.
- Support local community and our charity partners.
- You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.
Requirements
- At least 1 years experience in a busy retail sales-based environment and or similar role.
- GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline i.e. retail, management or supervisory qualification.
- Demonstrate communication interpersonal skills.
- Working knowledge of Microsoft Office packages.
To apply, please forward your CV for consideration. We are an equal opportunities employer and welcome applications from all sections of the community.
Store Supervisor in Newtownabbey employer: Alison Gray Recruitment
Contact Detail:
Alison Gray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they operate. This way, you can show them that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've led a team or improved customer service. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Store Supervisor in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight your experience in retail and any leadership roles you've had. We want to see how you can support the store manager and lead colleagues effectively!
Showcase Your Skills: Don’t forget to showcase your communication and interpersonal skills in your application. We’re looking for someone who can deliver excellent customer service and manage a team, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being considered. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Alison Gray Recruitment
✨Know the Store Inside Out
Before your interview, make sure you familiarise yourself with the store's layout, products, and services. This will not only show your enthusiasm but also help you answer questions about how you would manage the store and lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated colleagues or improved customer service. This will demonstrate your ability to take charge and inspire others, which is crucial for a Store Supervisor role.
✨Understand KPIs and Customer Service
Brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you would support the store manager in maximising these metrics while ensuring excellent customer service. Showing that you understand the business side of things will impress your interviewers.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like managing stock takes or dealing with a difficult customer. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to maintain high standards under pressure.
