At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join a supportive retail environment with a focus on community and teamwork.
- Benefits: Competitive hourly rate, flexible hours, and opportunities for training and development.
- Other info: Be part of a dynamic team with a commitment to excellence.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 11 - 15 £ per hour.
Alison Gray Recruitment are hiring a Store Supervisor in Newcastle, County Down, to assist in the day-to-day operational running of the store, as well as leading colleagues to go above and beyond to deliver excellent service to customers.
Hourly Rate: £13.07
Hours: Fully flexible to work between Monday- Sunday 37.5 hour contract (will be discussed at interview)
Key Responsibilities
- Support the store manager to maximise the store KPIs.
- Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
- Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
- Act as an advocate of the company, role modelling our values daily for your colleagues.
- Delivery of excellent customer service and maintaining high standards within the store.
- Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
- Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
- Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company’s employment policies.
- Support local community and our charity partners.
- You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.
Requirements
- At least 1 years experience in a busy retail sales-based environment and or similar role.
- GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline i.e. retail, management or supervisory qualification.
- Demonstrate communication & interpersonal skills.
- Working knowledge of Microsoft Office packages.
To apply, please forward your CV for consideration. We are an equal opportunities employer and welcome applications from all sections of the community.
Store Supervisor in Newcastle employer: Alison Gray Recruitment
At Alison Gray Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and community engagement. As a Store Supervisor in Newcastle, you'll enjoy flexible working hours, opportunities for professional growth, and the chance to lead a dedicated team while delivering exceptional customer service. Our commitment to employee development and adherence to health and safety standards ensures a rewarding and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Newcastle
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit!
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! We want you to sound confident and genuine. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in retail.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the Store Supervisor role!
We think you need these skills to ace Store Supervisor in Newcastle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Supervisor role. Highlight your relevant experience in retail and any leadership roles you've had. We want to see how you can support the store manager and lead colleagues effectively!
Showcase Your Skills:Don’t forget to showcase your communication and interpersonal skills! These are key for this role, so give examples of how you've used them in past jobs. We love seeing candidates who can connect with customers and colleagues alike.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate a straightforward approach that gets straight to the point!
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Alison Gray Recruitment
✨Know the Store Inside Out
Before your interview, make sure you research the store and its operations. Familiarise yourself with their KPIs, customer service standards, and any recent news about the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or trained colleagues in the past. Think about specific situations where you motivated your team or improved performance, as this will highlight your suitability for the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering excellent customer service. Share anecdotes that illustrate how you've gone above and beyond for customers in previous roles. This will align with the company's values and show that you understand the importance of customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think about scenarios related to stock management, health and safety compliance, or team conflicts. Practising your responses will help you feel more confident during the interview.
