Senior Staffing and Events Manager - product promotions

Senior Staffing and Events Manager for a company providing promotional teams for vape products, alcohol, and mobile phones. The role is WFH & Field Based in London.

Salary: 40k

Hours per week: 40 hrs – there will be weekends and on-call for night requirements.

Duties include:

• Recruitment:

• Planning and managing recruitment days.
• Keeping the staff level to a high quality and quantity for all key areas.
• Making sure there is national coverage - networking to gain staff and coverage in troublesome areas.
• Understanding of tactical self-employed workers.
• Database/Staffing portal management.
• Keeping staff profiles up to date with addresses, performance, and availability.
• Ensuring that all staff have correct bank details and that profiling information is consistently updated.
• Ensuring that feedback for every activity is input into the system for all staff on each activity correctly.
• Ensuring that all briefs and reports are loaded to the system and communicated to staff.
• Ensuring all shifts are loaded on the system correctly for the support team to book and assign the staff.
• Managing the database to ensure all shifts are assigned correctly with correct pay and expenses.

• Ensuring all client activities are booked and the team is in place (e.g., selecting the right BAs and EMs to fit the client’s request).
• Briefing the field support to understand the activity needs and dates.
• Measuring activity performances and motivating the teams to deliver daily/activity targets.
• Supporting relationships between all clients by updating them on activity’s out-of-office times.
• Attending weekly client-facing meetings and providing feedback where needed.
• Being the link from field to office, ensuring EM/BA reports are reported correctly and with all key details.

• Ensuring all briefing documents are proofread before going out to the field and working with Ops to get them correct.
• Creating guides for all processes for the field and Ops to follow.
• Identifying and providing feedback and insight on activities to Ops and EMs to support reporting.

Key skills for this role:

• Strong understanding of working with tactical staff and the promo/experiential industry.
• Good understanding of the promotional and merchandising industry.
• Flexible with hours and days of working, including some weekends and nights.
• Results-driven.
• Personal organisation and effectiveness – multitasking several priorities.
• Collaboration skills – building partnering relationships with field staff, field support, clients, and colleagues.
• Customer focus – ensuring each activity is delivered with passion, planning, and client focus.
• Communication skills – communicating persuasively to win support.
• National role – this role will include visiting live activities and events to support and manage the staff on site.

What’s in it for you?

This role offers a genuine opportunity to develop your commercial skills and achieve your career ambitions in a bold and dynamic business that invests in people. My client offers flexibility and real opportunities for personal and professional development. Passion is at the heart of everything they do. They encourage boldness, curiosity, and new ideas. They are motivated to learn and constantly strive to exceed expectations. They truly care, and that is what makes them exceptional.