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- Tasks: Lead and manage the office and HR functions, ensuring smooth daily operations.
- Company: Prestigious engineering consultancy with a focus on innovation and excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Take ownership of operations and make a real impact in a growing company.
- Qualifications: Experience in office management and team leadership required.
ALink Recruitment are working with a prestigious engineering consultancy, which are looking for an experienced Office Manager (Senior Business Support and HR Lead). The role will be fully office based. The role will be to take ownership of the administrative and people-support function at our Stratford HQ. You will lead the administration team, own office operations, manage HR for the business support function, implement structure and controls, and ensure the business runs smoothly day-to-day. The role requires a high degree of autonomy — you will be trusted to manage priorities, improve processes, and drive standards without constant supervision. This is not a support-only position. You will run the office and HR function. This is a fully office-based position and requires daily presence at the Stratford headquarters.
Key Responsibilities
- Leadership & Accountability
- Lead, manage, and develop the business administration team.
- Recruit, performance-manage, and where necessary exit administrative staff, maintaining accountability and standards.
- Set workloads, standards, and expectations across the admin function.
- Provide updates to Directors and the Board on administrative and HR performance.
- Take ownership of office operations, identifying improvements and implementing change.
- Oversee daily office management including facilities, supplies, and professional working environment.
- Establish, maintain, and improve administrative systems, workflows, and controls.
- Act as senior point of contact for internal business support matters.
- Lead recruitment for the administration function including interviewing, onboarding, and probation management.
- Manage performance reviews, disciplinary processes, and staff exits when required.
- Act as first point of contact for HR matters within the office, escalating complex issues appropriately.
- Maintain personnel records, oversee absence management, and support compliance with HR policies.
- Support Directors with people-related reporting and workforce planning.
- Act as first point of contact for internal and external communications.
- Coordinate meetings, training sessions, and business events.
- Support operational teams with documentation, reporting, version control, and general project administration.
- Support finance processes including invoice handling, transaction reports, budget tracking, and supplier liaison.
Skills & Experience Required
- Proven experience in an Office Manager, Senior Administrator, or Business Support Leadership role.
- Demonstrable experience managing an administrative team.
- Proven experience recruiting, performance-managing, and exiting staff when required.
- Experience operating with senior leadership oversight and board-level accountability.
- Demonstrated ability to work with autonomy, taking ownership and making sound decisions without day-to-day direction.
- Strong organisational skills with excellent attention to detail.
- Confident communicator, comfortable dealing with senior stakeholders.
- Strong Microsoft Office capability (Word, Excel, PowerPoint, Outlook).
- Professional, reliable, discreet, and commercially aware.
- Comfortable in a fast-growing, performance-driven environment.
Desirable
- Experience operating in a growing SME or scale-up business.
- Familiarity with finance processes or workflow/project management systems.
Senior Office Manager employer: ALink Recruitment Limited
Contact Detail:
ALink Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing teams and improving processes, as these are key for the Senior Office Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Senior Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Office Manager role. Highlight your experience in managing teams, HR functions, and office operations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved processes in previous positions. We love a good story!
Showcase Your Autonomy: Since this role requires a high degree of autonomy, make sure to highlight instances where you've taken ownership of projects or processes. We want to know how you can drive standards and improve operations without constant supervision.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at ALink Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role and the company. Research the engineering consultancy's values, recent projects, and their approach to office management. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Senior Office Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, including recruitment, performance management, and implementing changes. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Demonstrate Autonomy
This role requires a high degree of autonomy, so be prepared to discuss times when you've taken ownership of projects or processes. Highlight your decision-making skills and how you've improved operations without needing constant supervision.
✨Communicate Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've coordinated with senior stakeholders and handled internal and external communications in previous roles.