At a Glance
- Tasks: Be the face of Alimama Spaces, ensuring guests have a 5-star experience.
- Company: Join one of South Africa's largest short-term rental portfolios.
- Benefits: Competitive incentives, career growth, and tools provided.
- Other info: Dynamic work environment with opportunities for advancement.
- Why this job: Make a real impact in hospitality while developing your skills.
- Qualifications: Experience in hospitality, strong communication, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location: Johannesburg (JHB) / Pretoria (PTA)
Role Type: Hybrid (Primarily On-Site)
Employment Type: Full-Time
Positions Available: 6–8
ABOUT ALIMAMA SPACES
Alimama Spaces owns and manages one of the largest short-term rental portfolios in South Africa, with a rapidly expanding footprint. We pride ourselves on operational excellence, strong guest experiences, and building scalable systems supported by a high-performance team culture. We are looking for driven, detail-oriented Property Hosts to support day-to-day operations on the ground, deliver 5-star guest experiences, and ensure our properties are consistently maintained to a high standard.
ROLE OVERVIEW
The Property Host is the frontline representative of Alimama Spaces. You will be the primary point of contact for guests, responsible for ensuring that properties are guest-ready, well-maintained, and delivering a consistent 5-star experience before, during, and after each stay. This role is fast-paced, operationally demanding, and ideal for someone who thrives in a dynamic environment with multiple moving parts.
KEY RESPONSIBILITIES
- Guest Experience & Hosting
- Act as the main point of contact for guests during their stay
- Respond to guest enquiries, requests, and issues promptly and professionally
- Assist with guest check-ins and check-outs
- Ensure guests receive a 5-star service experience throughout their stay
- Property Operations & Readiness
- Ensure properties are guest-ready to a high standard at all times
- Conduct regular property inspections and spot checks
- Perform pre and post-stay inspections
- Coordinate with housekeeping and maintenance teams to resolve issues
- Assist with onboarding new properties into the portfolio
- Coordination & Administration
- Coordinate across departments (Housekeeping, Maintenance, Finance, CX)
- Perform administrative tasks related to property operations
- Maintain accurate records and reports
- Support the Property Portfolio Manager with day-to-day operational tasks
REQUIREMENTS & QUALIFICATIONS
- Based in Johannesburg or Pretoria
- Willing to work weekends and public holidays
- Valid driver’s licence is required (having a reliable vehicle is an advantage)
- Previous experience within the short-term rental / hospitality / property hosting space
- Strong communication and interpersonal skills
- Excellent time management and organisational skills
- Ability to multitask and work efficiently under pressure
- High attention to detail
- Tech-savvy and comfortable using digital tools and systems
- Professional, responsible, and reliable
- Strong coordination and critical thinking skills
- A team player with a positive attitude and strong work ethic
Important to Note
We hire for attitude, reliability, and willingness to continuously learn. Formal academic qualifications are not a strict requirement. A strong work ethic, adaptability, and a great attitude are valued above all else.
WHAT WE OFFER
- Tools of trade (laptop and cellphone)
- Competitive incentive structure based on KPI performance
- Career growth path within the company
- Exposure to a large, professional property management operation
- Opportunity to grow into senior operational or management roles
Application Instructions – Property Host Role
If you believe you are the perfect fit for this role and are excited about building a career with a fast-growing property management company, we would love to hear from you. Please send your CV and cover letter in PDF format to murshid@alimamaspaces.com with the subject line: "Application – Property Host". Kindly include any relevant certificates or diplomas, where applicable. Only shortlisted candidates will be contacted.
5-Star Property Host – JHB/PTA (Hybrid) in Tipton employer: AlimamaSpaces
Alimama Spaces is an exceptional employer, offering a dynamic work environment in Johannesburg and Pretoria where operational excellence meets a commitment to delivering 5-star guest experiences. With a strong focus on employee growth, we provide competitive incentives, tools of trade, and opportunities for career advancement within our rapidly expanding property management portfolio. Join our high-performance team culture that values adaptability, reliability, and a positive attitude, making it a rewarding place to build your career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land 5-Star Property Host – JHB/PTA (Hybrid) in Tipton
✨Tip Number 1
Get to know the company! Research Alimama Spaces and understand their values and what they look for in a Property Host. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve delivered excellent guest service or handled tricky situations. This will help you shine during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace 5-Star Property Host – JHB/PTA (Hybrid) in Tipton
Some tips for your application 🫡
Craft a Stellar CV:Make sure your CV shines! Highlight your experience in hospitality or property hosting, and don’t forget to showcase those strong communication skills. We want to see how you’ve delivered 5-star experiences in the past!
Personalise Your Cover Letter:Your cover letter is your chance to show us your personality! Tailor it to the Property Host role and let us know why you’re excited about joining Alimama Spaces. A little enthusiasm goes a long way!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. It’s a great way to demonstrate that you can maintain high standards, just like we do at Alimama Spaces.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AlimamaSpaces
✨Know the Company Inside Out
Before your interview, take some time to research Alimama Spaces. Understand their values, mission, and what makes them stand out in the short-term rental market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Guest Experience Skills
As a Property Host, delivering a 5-star guest experience is key. Prepare examples from your past experiences where you went above and beyond for guests or resolved issues efficiently. Highlighting these moments will demonstrate your capability to excel in this role.
✨Demonstrate Your Organisational Skills
The role requires excellent time management and the ability to multitask. Be ready to discuss how you prioritise tasks and manage your time effectively, especially in fast-paced environments. Consider sharing specific tools or methods you use to stay organised.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. You might ask about the team culture, opportunities for growth, or how they measure success in the Property Host position. This shows you're serious about contributing to their success.
