Customer Service/Parts Advisor

We are searching for a Parts Advisor to join a growing team at a reputable gardening company based in Swindon This role will start following successful interview. Key Responsibilities: * Assist customers over the phone, and online with parts inquiries. * Identify and recommend the correct parts based on customer needs. * Provide technical support and troubleshooting assistance. * Upsell additional products and services when appropriate. * Handle customer complaints and returns professionally. * Process sales transactions using our premier stock system. * Prepare invoices, quotes, and purchase orders. Requirements: * Experience in lawnmower, garden machinery, or automotive parts sales (preferred). * Excellent communication and customer service skills. * Ability to use parts lookup software and online catalogues. * Basic computer skills (MS Office). * Strong attention to detail and problem-solving skills. Pay and Hours * Monday to Friday 08:00-17:30 * Paid at £12.21 per hour For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer service/parts advising. If you are interested in finding out more, apply today or call (phone number removed). Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors. INDSWI