Customer Service Representative in Hinckley

Customer Service Representative in Hinckley

Hinckley Full-Time On-site
Aligra Hinckley

Job Description:

Customer Service & Sales Administrator - Hinckley

Are you looking for a dynamic role where you can develop your sales administration skills and work with a growing, supportive team? Our client, a leading provider in the manufacturing sector, is seeking an enthusiastic Customer Service & Sales Administrator to join their Hinckley office. This is a fantastic opportunity to work in a fast-paced environment where you will have the chance to build strong customer relationships and grow your career.

What we offer:

  • Competitive salary: Β£432 per week (based on 32 hours)
  • Monday to Thursday 8.30am - 4.30pm
  • Generous holiday allowance and pension scheme
  • Friendly, inclusive workplace culture with ongoing training
  • Opportunities for career progression within a well-established company

Your key duties will include:

  • Processing sales orders, quotations, and invoices accurately using ERP systems
  • Liaising with customers and internal teams to ensure excellent service delivery
  • Maintaining sales and customer data within CRM and ERP databases
  • Supporting new customer onboarding and providing product guidance
  • Assisting with ad-hoc projects such as SOP creation and marketing initiatives

What we're looking for:

  • Strong communication skills with an ability to handle challenging situations calmly
  • Experience in business administration or sales support roles preferred
  • Good IT skills and familiarity with ERP/CRM systems
  • Knowledge of billing, credit terms, and transport requirements a bonus

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK's leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.

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Customer Service Representative in Hinckley employer: Aligra Hinckley

Aligra Hinckley is an excellent employer, offering a friendly and supportive work environment for Warehouse Picker & Inventory Specialists in Coventry. With opportunities for overtime and a focus on teamwork, employees can enjoy meaningful work while also benefiting from regular training and growth opportunities within the company.

Aligra Hinckley

Contact Details:

Aligra Hinckley Recruitment Team