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- Tasks: Serve guests at exciting events, ensuring top-notch dining experiences.
- Company: Join Aligra, a leading recruitment firm with a focus on hospitality excellence.
- Benefits: Earn up to £98 a day and enjoy a vibrant work environment.
- Why this job: Be part of unforgettable events at Chepstow Racecourse while honing your customer service skills.
- Qualifications: Experience in hospitality is a plus; bring your friendly attitude and teamwork spirit!
- Other info: Work in a fast-paced setting with opportunities for growth and development.
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Potential to earn up to £98 a day! Are you in search of an opportunity to boost your income? Have you sharpened your skills in bustling restaurants like Harvester, The Real Italian Group, or Prezzo? Aligra is on the lookout for enthusiastic individuals on behalf of Chepstow Racecourse, a premier venue known for its vibrant events and hospitality excellence.
Do you bring retail experience to the table? Are you known for your excellent customer service and a smile that brightens any space? If you thrive in fast-paced environments, this role at Chepstow Racecourse could be just what you’re looking for!
Role Overview:
Step into the vibrant world of front of house service at Chepstow Racecourse, where you’ll be a key player in creating unforgettable guest experiences. As a Waiter/Waitress, you’ll shine in providing exceptional service at a variety of exciting events, from intimate private functions to exhilarating race day gatherings.
Key Responsibilities:
- Guide guests through the diverse menu options at Chepstow Racecourse, making informed suggestions to elevate their dining experience.
- Create a warm and welcoming atmosphere that makes guests feel at ease and valued.
- Ensure your section is fully equipped with essentials like glassware, ice, and condiments, ready for efficient service.
- Set up dining areas and private event spaces to the highest standard, ensuring readiness for service.
- Maintain pristine cleanliness and order in your work area and public zones, adhering to strict Health & Safety and COSHH standards.
- Accurately process and fulfil orders, ensuring precise recording and authorisation for billing.
- Handle orders through the tills in accordance with established Racecourse procedures.
Requirements:
- Understanding of kitchen operations and commitment to food safety practices.
- Ability to upsell menu items, enhancing guest experiences and boosting revenue.
- Willingness to assist team members to ensure a seamless dining experience.
- Exceptional guest service skills coupled with a friendly and approachable nature.
- Prior experience in a restaurant or hospitality setting is advantageous.
Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive and Engineering, Driving and Industrial, Hospitality and Professional and Executive sectors.
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Waiter / Waitress employer: Aligra Bristol
Contact Detail:
Aligra Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Chepstow Racecourse. Being knowledgeable about the dishes will not only help you upsell effectively but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in previous roles. This will demonstrate your ability to maintain a positive atmosphere, which is crucial in a fast-paced environment like a racecourse.
✨Tip Number 3
Network with current or former employees of Chepstow Racecourse or Aligra. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your experience in busy restaurant settings. Highlight specific instances where you thrived under pressure, as this role requires quick thinking and efficiency during events.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles you've had in fast-paced environments, like restaurants or events, to show you can thrive at Chepstow Racecourse.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the venue. Mention specific experiences where you've provided excellent customer service and how you can contribute to creating memorable guest experiences.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as upselling menu items, teamwork, and maintaining cleanliness. Use examples from past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Aligra Bristol
✨Showcase Your Customer Service Skills
As a waiter or waitress, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a welcoming atmosphere and handle difficult situations with grace.
✨Demonstrate Your Knowledge of Food and Beverage
Familiarise yourself with the menu items and be ready to discuss them during the interview. Showing that you understand food safety practices and can upsell menu items will impress the interviewer and demonstrate your commitment to enhancing guest experiences.
✨Emphasise Teamwork and Collaboration
This role requires working closely with other staff members. Be ready to discuss your experience in team settings and how you contribute to a seamless dining experience. Mention any instances where you assisted colleagues to ensure everything runs smoothly.
✨Prepare for Fast-Paced Scenarios
Working at Chepstow Racecourse means being in a bustling environment. Prepare to discuss how you handle pressure and maintain efficiency during busy periods. Sharing specific examples from past experiences will help illustrate your ability to thrive in such settings.