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- Tasks: Assist international clients with travel bookings during non-standard hours.
- Company: Join a leading travel management company focused on exceptional service and client satisfaction.
- Benefits: Enjoy competitive salary, career growth, and a supportive team culture.
- Why this job: Perfect for those who thrive in fast-paced environments and love travel!
- Qualifications: Experience in business travel consulting and knowledge of booking systems required.
- Other info: Flexible out of hours shifts, including evenings and overnight work.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced travel consultant with a knack for serving clients across different time zones? Do you thrive in a fast-paced environment, providing exceptional service while managing complex travel itineraries? If so, we have the perfect opportunity for you!
Our client is a leading travel management company based near London, specializing in catering to the unique travel needs of our esteemed clients across various industries. With a focus on providing personalized service and efficient travel solutions, we pride ourselves on our commitment to excellence and customer satisfaction.
We are currently seeking an Out of Hours Business Travel Consultant to join our dynamic team. In this role, you will be responsible for assisting our internationally based clients with their travel arrangements during non-standard hours, ensuring seamless travel experiences and superior customer service.
Key Responsibilities:- Manage travel bookings and reservations for overseas clients, including flights, accommodations, car rentals, and other travel-related services.
- Provide expert advice and recommendations on travel itineraries, routes, and accommodations based on client preferences and budgetary constraints.
- Handle inquiries and resolve travel-related issues promptly and efficiently, ensuring client satisfaction and loyalty.
- Collaborate with internal teams to coordinate complex travel arrangements and special requests for clients.
- Stay updated on industry trends, travel regulations, and destination-specific information to provide accurate and timely assistance to clients.
- Previous experience as a business travel consultant or in a similar role, preferably with expertise in servicing overseas clients.
- Strong knowledge of travel booking systems (e.g., Amadeus, Sabre, Galileo) and proficiency in using online booking tools.
- Excellent communication skills, with the ability to interact confidently and professionally with clients and colleagues.
- Exceptional problem-solving abilities and a proactive approach to resolving issues.
- Flexibility to work out of hours shifts, including evenings and overnight, but not on weekends.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Knowledge of geographical locations and travel destinations preferred.
- Competitive salary based on experience and qualifications.
- Opportunities for career growth and professional development.
- Supportive work environment with a collaborative team culture.
- Comprehensive benefits package, including health insurance and retirement plans.
- Convenient location near London with easy access to public transportation.
If you are a dedicated travel professional with a passion for delivering exceptional service to clients, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.
Note: Only shortlisted candidates will be contacted for interviews. We are an equal opportunity employer and value diversity in our workforce.
Join our team and embark on an exciting journey in the world of business travel!
Business Travel Consultant - Out of Hours in South East London employer: Alignment Search And Selection Limited
Contact Detail:
Alignment Search And Selection Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Out of Hours in South East London
✨Tip Number 1
Familiarise yourself with the travel booking systems mentioned in the job description, such as Amadeus, Sabre, and Galileo. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Showcase your knowledge of different time zones and how they affect travel arrangements. Being able to discuss specific examples of how you've managed bookings across various regions will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of scenarios where you've successfully resolved travel-related issues. Highlighting your proactive approach will resonate well with the hiring team, especially in a fast-paced environment.
✨Tip Number 4
Research the company and its client base to understand their unique travel needs. Tailoring your conversation to reflect this knowledge during the interview can set you apart and show your genuine interest in the position.
We think you need these skills to ace Business Travel Consultant - Out of Hours in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a travel consultant, especially any roles where you've managed complex itineraries or worked with international clients. Use specific examples to demonstrate your skills in using travel booking systems like Amadeus or Sabre.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention why you are particularly suited for the Out of Hours role, emphasising your flexibility and ability to work during non-standard hours.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities. Describe situations where you've resolved travel-related issues efficiently, ensuring client satisfaction.
Highlight Industry Knowledge: Demonstrate your knowledge of current travel trends and regulations in your application. This shows that you are proactive and well-informed, which is crucial for providing accurate assistance to clients.
How to prepare for a job interview at Alignment Search And Selection Limited
✨Showcase Your Travel Expertise
Make sure to highlight your previous experience as a travel consultant, especially if you've worked with international clients. Be prepared to discuss specific booking systems you’ve used, like Amadeus or Sabre, and how they helped you manage complex itineraries.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved travel-related issues in the past. The interviewer will be keen to see your proactive approach and ability to think on your feet, especially when dealing with last-minute changes or client requests.
✨Understand the Company’s Values
Research the travel management company and understand their commitment to customer satisfaction and personalised service. Be ready to explain how your values align with theirs and how you can contribute to their mission.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle out-of-hours bookings and client inquiries. Practice responding to hypothetical situations where you need to manage multiple tasks under pressure while ensuring client satisfaction.
