Product Designer - NatWest Group in London

Join us as a Product Design Associate

• You'll own the end-to-end product design process for small to medium-scale projects, delivering user-centred, inclusive outputs aligned to business and enterprise strategies
• You'll define scope, approach and timelines for product design, then execute clearly defined tasks that balance user needs, business goals and technical constraints
• This is your chance to collaborate with multidisciplinary teams to understand requirements, iterate outputs and support strategic initiative delivery, while growing your product design craft
• You'll work from home some of the time but be expected to be in the office one day per week

What you'll do

Our bank builds simple, accessible and inclusive experiences, and your expertise is key to bringing these to life. You'll own product design for small to medium-scale projects, so our outputs align with project objectives, business goals and experience design strategy. You'll make project-level product design decisions within defined authority, informed by insights, to deliver user-centred, inclusive solutions.
You'll balance creativity and innovation with brand alignment, accessibility and technical constraints while communicating decisions and rationale clearly to stakeholders. You'll work collaboratively across disciplines to clarify objectives, sharing progress, manage risks and alignment issues, and escalate as needed.

Your work will focus on:

• Designing user experiences, information architecture and prototype outlines from end to end
• Consistently applying guidelines and standards, contributing to improvements that raise consistency, quality, accessibility and inclusion in product design
• Acting as a key contact for stakeholders to manage expectations, support understanding and influence decisions
• Contributing to larger plans by supporting the development of programme-level design activities where required
• Continuously developing your skills and domain knowledge and supporting colleagues through feedback and best-practice sharing

The skills you'll need

As our Product Design Associate, you'll understand user-centred design and have a good working knowledge of product design, design systems and accessible, inclusive design principles. You'll have experience delivering high-quality user flows, interfaces and prototypes informed and validated by user research, with a portfolio that shows engaging, user-centred solutions and clear rationale. You'll communicate clearly, explain design decisions with confidence, and engage and influence project stakeholders.

You'll also bring:

• Demonstrable skills in design thinking, interface design, information architecture and prototyping
• Experience managing and delivering product design projects at pace using Agile delivery methods
• Ease in operating in multidisciplinary teams, collaborating with researchers, designers, developers and product managers to ship work that meets objectives
• Strong willingness to learn and develop product design skills through hands-on experience