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- Tasks: Lead a team to enhance clinical support and educate customers on Invisalign techniques.
- Company: Dynamic dental tech company focused on innovation and growth.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact in the dental field while mentoring and leading a passionate team.
- Qualifications: Bachelor's degree in dentistry or related field with 4+ years of experience.
- Other info: Join a fast-growing international company with a vibrant culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Your mission is to oversee the clinical support and services workflows, to provide customers the best clinical education and help them to become experts on Invisalign technique and increase their clinical confidence.
In this role, you will…
- Oversee a team of Clinical Specialists whose role is to drive growth and build clinical confidence of customers through education on Align’s clinical protocols and ClinCheck software program as well as clinical troubleshooting.
- Provide direct supervision and mentorship to direct reports in relation to performance, workflows, duties, day-to-day activities, and tasks to achieve agreed targets.
- Plan onboarding and training of new hires within the region’s organization.
- Monitor employee productivity, provide constructive feedback, coaching and personal development.
- Analyse the outcome of programs and initiatives through reporting and propose new approaches and action plans.
- Investigate and analyse clinical-related customer inquiries, complaints, and adverse events.
- Receive assignments with goals, objectives, and processes.
- Demonstrate Leadership and influencing skills (“go-to-person”).
In this role, you’ll need …
- Require a bachelor’s degree in dentistry, dental tech, dental hygiene/therapist.
- Typically has 4+ years of directly related experience as a Clinical Specialist or equivalent.
- Experience in customer relations and people management/leadership roles is preferred.
- Strong interpersonal, listening, and persuasive communication skills.
- Strong presentation skills, ability to influence through public speaking.
- Strategic thinker – ability to think outside of the box.
- Excellent written and verbal communication skills in English.
- Good analytical and numeracy skills.
- Good knowledge of basic computer operations and Microsoft Office tools.
- The ability to flourish in a young international company experiencing significant growth (i.e., roll up sleeves approach and able to deal with ambiguity).
- Willing to travel up to 40% of the time.
Senior Supervisor, Clinical Support in Solihull employer: Align Technology
Contact Detail:
Align Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor, Clinical Support in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field and let them know you're on the hunt for a Senior Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to clinical support and leadership. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've driven growth and built clinical confidence in previous roles. This will demonstrate your ability to lead and mentor effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Supervisor, Clinical Support in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Supervisor role. Highlight your experience in clinical support and any leadership roles you've held. We want to see how your background aligns with our mission at StudySmarter!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about clinical education and how you can help our customers become experts. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear, concise language and demonstrate your ability to influence and persuade through your writing. We’re looking for clarity and confidence!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Align Technology
✨Know Your Stuff
Make sure you brush up on your knowledge of Invisalign techniques and the ClinCheck software. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or mentored someone. Highlight how you provided constructive feedback and helped others grow, as this is crucial for the Senior Supervisor role.
✨Be Ready to Analyse
Think of instances where you've had to analyse data or outcomes from programs. Be prepared to discuss how you approached these situations and what new strategies you proposed based on your findings.
✨Practice Your Presentation Skills
Since strong presentation skills are key for this position, practice delivering a short presentation on a relevant topic. This will help you feel more comfortable speaking in front of others and demonstrate your ability to influence through public speaking.
