Align Technology, Inc. is seeking a Customer Service Specialist to serve as the primary contact for Invisalign and iTero enquiries in a fast-paced, customer-focused environment.
You will manage first-line tickets, provide accurate responses, and escalate issues when needed, while building strong customer relationships. You will collaborate with Manufacturing, Marketing, Education, Sales and Clinical Support to ensure end-to-end satisfaction and to drive process improvements across the service
#J-18808-Ljbffr
Customer Success & Support Specialist employer: Align Technology, Inc.
At Align Technology, we pride ourselves on being an innovative leader in the orthodontic industry, offering our employees a dynamic work environment that fosters creativity and professional growth. As an Associate Clinical Liaison based in Birmingham, you will benefit from a supportive culture that values collaboration and continuous learning, while also having the opportunity to make a meaningful impact on the lives of patients and professionals alike. With comprehensive training programs and a commitment to employee development, Align Technology is dedicated to empowering you to excel in your role and advance your career.
