Customer Success Lead - UK & Ireland

Customer Success Lead - UK & Ireland

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch customer support and drive operational excellence.
  • Company: Align Technology, a leader in innovative customer solutions.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a collaborative culture focused on continuous improvement and growth.
  • Why this job: Make a real difference in customer experiences while leading a dynamic team.
  • Qualifications: Experience in customer success and strong leadership skills.

Align Technology, Inc. in the United Kingdom is seeking a Customer Success Senior Supervisor to lead a UK-based team, ensure high-quality support, and drive operational excellence aligned with SLAs and KPIs.

The role involves:

  • Coaching
  • Performance management
  • Cross-functional collaboration with Sales, Marketing, Manufacturing, Education, and Clinical Support to improve the customer experience and processes.

Customer Success Lead - UK & Ireland employer: Align Technology, Inc.

Align Technology is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. As a Territory Manager in the West Midlands/Northern Wales, you will not only enjoy competitive compensation and benefits but also have ample opportunities for professional growth within a global leader in dental technology. Join us to be part of a team that is transforming the dental industry while supporting your career aspirations in a supportive and forward-thinking environment.

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Contact Details:

Align Technology, Inc. Recruitment Team

We think you need these skills to ace Customer Success Lead - UK & Ireland

Leadership Skills
Coaching Skills
Performance Management
Cross-Functional Collaboration
Customer Experience Improvement
Operational Excellence
Understanding of SLAs and KPIs