At a Glance
- Tasks: Deliver clinical education and support to orthodontists and dentists, driving confidence in Align's products.
- Company: Join Align Technology, a leader in orthodontic innovation with a mission to transform smiles.
- Benefits: Full-time role with opportunities for growth, travel, and a dynamic work environment.
- Other info: Be part of a young, growing company that values innovation and collaboration.
- Why this job: Make a real impact in the dental field while working with cutting-edge technology.
- Qualifications: Bachelor’s degree in dentistry or related field, with strong communication and presentation skills.
The predicted salary is between 54000 - 66000 £ per year.
At Align Technology, we believe a great smile can truly transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible.
Your mission is to deliver high quality relevant clinical education and support, to drive clinical confidence within our GP and Orthodontic channels. As an Associate Clinical Liaison, you are responsible for delivering clinical education and support to both external and internal customers, supporting practicing orthodontists and general dentists. You will provide unbiased medical information about the company’s products to increase brand awareness and support safe product use among the medical community and customers. You will provide medical expertise, training and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company's products. You will drive adoption and growth, build clinical confidence of customers through education on Align’s Clinical Protocols, Digital Innovations across the iTero Platform and the ClinCheck® Software Program. You will remain up to date with scientific trends and knowledge, support University programs and build relationships with target key opinion leaders. You will be office based in Birmingham, working in your assigned area.
Role expectations:
- Provide clinical support & education to orthodontists, dentists as well as within DSO organizations and Universities.
- Host & execute speaker & clinical-led events.
- Build knowledge of business, products/services, the market, clinical based on individual account needs.
- Work cross-functionally to execute & coordinate clinical educational programs which supports the achievement of predefined business goals.
- Work cross-functionally to execute and coordinate on activation/onboarding of new customers.
- Conduct field visits with customers and co-travels with commercial team to achieve business objectives for assigned accounts.
- Plan one to one & group sessions independently and timely based on business reviews with general supervision and alignment with the sales team.
- Handle clinical support & education activities with supervision.
What we're looking for:
- Bachelor’s degree in dentistry (DDS, DMD or equivalent), dentist or master’s degree related to Orthodontics (preferred).
- Minimum of 2 years’ experience in customer relations in medical / dental related areas.
- Strong interpersonal, listening and persuasive communication skills.
- Strong presentation skills, ability to influence through public speaking.
- Excellent written and verbal communication skills in English.
- Good knowledge of basic computer operations and Microsoft Office tools.
- Skill in establishing priorities and handling multiple projects simultaneously.
- The ability to flourish in a young international company experiencing significant growth (i.e., roll up sleeves approach and able to deal with ambiguity).
- Willing to travel up to 40% of the time outside of local geography.
Associate Clinical Liaison, UKI (Office Based) employer: Align Technology, Inc.
At Align Technology, we pride ourselves on being an innovative leader in the orthodontic industry, offering our employees a dynamic work environment that fosters growth and collaboration. As an Associate Clinical Liaison based in Birmingham, you will benefit from a supportive culture that values clinical education and professional development, while also enjoying the opportunity to make a meaningful impact on the lives of patients and practitioners alike. With a commitment to employee well-being and a focus on cutting-edge technology, Align is an excellent employer for those looking to advance their careers in a forward-thinking company.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Clinical Liaison, UKI (Office Based)
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We think you need these skills to ace Associate Clinical Liaison, UKI (Office Based)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Align Technology, Inc..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Align Technology, Inc..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Align Technology, Inc.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Align Technology, Inc.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Align Technology, Inc.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Align Technology, Inc.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!