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- Tasks: Greet patients, manage appointments, and maintain a welcoming reception area.
- Company: Join Greenwich Ear Nose & Throat, a top ENT and Allergy practice dedicated to patient care.
- Benefits: Enjoy health insurance, dental coverage, paid time off, and a 401(k) plan after one year.
- Why this job: Be part of a supportive team focused on compassionate care and personal growth.
- Qualifications: High school diploma required; customer service experience and strong communication skills preferred.
- Other info: Ideal for those who thrive in fast-paced environments and love helping others.
The predicted salary is between 28800 - 43200 £ per year.
Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.
Responsibilities- Greet patients and visitors with a warm and welcoming demeanor.
- Check-in patients, verify their information, and update electronic medical records accurately.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist patients in completing necessary forms and understanding office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with medical staff to optimize patient flow and use of resources.
- Verify insurance eligibility.
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to handle a fast-paced environment and multiple tasks simultaneously.
- Empathy, compassion, and professionalism in dealing with patients and their families.
- Ability to work well as part of a team.
- Reliability and punctuality in attendance.
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Front Desk Receptionist employer: Align ENT & Allergy
Contact Detail:
Align ENT & Allergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Front Desk Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Front Desk Receptionist. Understanding the nuances of patient check-in processes, appointment scheduling, and electronic medical records will give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research Greenwich Ear Nose & Throat and their approach to patient care. Being knowledgeable about their values and services will help you align your answers with their mission during the interview.
✨Tip Number 4
Practice your communication skills, especially in a medical context. Role-playing common scenarios you might encounter as a receptionist can help you feel more confident and prepared for the real thing.
We think you need these skills to ace Medical Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or reception roles. Emphasise skills like communication, organisation, and proficiency with computer systems, as these are crucial for the Medical Front Desk Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage multiple tasks in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills, attention to detail, and ability to work as part of a team. These qualities are essential for creating a welcoming atmosphere for patients and ensuring smooth operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for a Medical Receptionist.
How to prepare for a job interview at Align ENT & Allergy
✨Showcase Your Customer Service Skills
As a Medical Front Desk Receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Demonstrate Organisational Skills
Highlight your organisational abilities during the interview. Discuss how you manage multiple tasks, such as scheduling appointments and maintaining records, while ensuring everything runs smoothly in a fast-paced environment.
✨Familiarise Yourself with Medical Terminology
Having a basic understanding of medical terminology, especially related to ENT and allergies, can set you apart. It shows that you're proactive and ready to engage with patients and staff effectively.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with medical staff, emphasise your ability to work as part of a team. Share experiences where you've successfully collaborated with others to improve patient care or streamline processes.
