Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service delivery and client satisfaction.
- Company: Join a leading construction and maintenance company in the heart of London.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Dynamic role with opportunities to build client relationships and enhance revenue.
- Why this job: Be a key player in driving performance and continuous improvement on flagship projects.
- Qualifications: 5+ years in Hard Services FM contract management and strong business development skills.
The predicted salary is between 68000 - 68000 £ per year.
Alice Rose Recruitment is delighted to be partnering with one of the UK’s leading construction and maintenance companies to recruit a Technical Contract Manager for a flagship commercial site near Warren Street.
The successful candidate will be responsible for ensuring all aspects of service delivery meet contractual obligations, align with Building Services processes, and exceed client expectations. This is a key leadership role where you will manage staff, budgets, and client relationships while driving performance, compliance, and continuous improvement.
Key Responsibilities- Lead and manage all directly employed staff, ensuring service delivery meets agreed standards.
- Manage agreed KPIs and SLAs, ensuring resources are effectively deployed to achieve targets.
- Oversee Health & Safety and environmental performance on site.
- Ensure compliance with quality procedures across the contract.
- Take full responsibility for the site P&L, delivering agreed margins.
- Recruit, develop, and appraise staff to maintain high-performing teams.
- Manage absenteeism, performance issues, and disciplinary matters where required.
- Build and maintain strong client relationships, acting as the main point of contact.
- Prepare and deliver reports for both the client and senior management.
- Represent the business at all client meetings.
- Develop and implement operational strategies to drive continuous improvement.
- Identify and manage additional business opportunities to enhance client satisfaction and increase revenue.
- Undertake any other duties reasonably requested by senior management.
- Minimum 5 years’ experience managing a Hard Services FM contract.
- Proven track record of managing large commercial sites (contract values over £1.5m per annum).
- Strong business development skills with the ability to identify and grow opportunities.
- Recognised management qualification.
- Experience delivering service excellence in high-profile office environments.
- Excellent communication skills, both written and verbal, with the ability to engage effectively at all levels.
Contract Manager employer: Alice Rose Recruitment Ltd
Contact Detail:
Alice Rose Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your achievements and how they relate to the responsibilities of a Technical Contract Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Contract Manager role. Highlight your experience in managing Hard Services FM contracts and any relevant achievements that align with the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've exceeded client expectations or managed large commercial sites. Let us know why you’re excited about joining our team!
Showcase Your Leadership Skills: As a key leadership role, we need to see your management style. Include examples of how you've led teams, managed performance issues, and built strong client relationships. This will help us understand how you can drive performance and compliance in our organisation.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Alice Rose Recruitment Ltd
✨Know Your Contract Management Inside Out
Before the interview, brush up on your knowledge of contract management principles, especially in the context of building services. Be ready to discuss specific examples from your past experience where you successfully managed KPIs and SLAs, as this will show your understanding of the role.
✨Demonstrate Leadership Skills
Since this is a key leadership role, prepare to share your experiences in managing teams and driving performance. Think of situations where you’ve had to handle absenteeism or performance issues, and be ready to explain how you approached these challenges.
✨Showcase Your Client Relationship Management
Client relationships are crucial in this role. Prepare examples of how you've built and maintained strong client relationships in the past. Highlight any strategies you used to enhance client satisfaction and how you handled difficult conversations.
✨Prepare for Operational Strategy Discussions
The interview may involve discussions about operational strategies for continuous improvement. Think about innovative ideas you've implemented in previous roles that led to improved service delivery or cost savings, and be ready to share these insights.