Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Dynamic retail brand focused on leadership and creativity.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Join us in promoting diversity and inclusion while developing your leadership skills.
- Why this job: Be a role model and make a real impact in a vibrant retail environment.
- Qualifications: Sales experience is a plus, but passion and teamwork are key!
The predicted salary is between 30000 - 40000 £ per year.
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. Sales Supervisor will lead by example and help set the pace on the sales floor. They will partner with the entire management team to foster an environment of teamwork and creativity. This person is expected to exhibit a strong sense of leadership and to act as a role model.
COMPETENCIES:
- Customer focus
- Drive for results
- Team player
- Time management
- Personal credibility
THE RESPONSIBILITIES:
- Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
- Establish a returning client business by developing and maintaining long lasting relationships
- Actively outreach to client base to strengthen relationship via email, phone call and text messaging
- Utilize company selling culture and training tools to meet and exceed KPI expectations
- Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
- Maintain organization, upkeep, and cleanliness of both the front and back of house
- Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
- Ensure that the sales floor is maintained and beautifully reflects the brand
- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
- Partner with entire team to execute open + close checklist, shipments, DOR’s and overall store standards.
- In the event that Sales Supervisor is working on 1 person coverage, they are expected to manage the daily Division of Responsibility and open/close checklist themselves
- Remain coachable and open to feedback to continuously develop in your role
- Actively support Diversity, Equity, and Inclusion initiatives
REQUIREMENTS:
- Previous management experience preferred but not required
- Previous sales experience preferred but not required
- Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
- Continuous standing and walking; ability to move around all store areas and be accessible to customers
- Ability to occasionally climb ladders as needed
- Ability to work daily with telephone, POS and computer equipment
- Ability to work a flexible schedule including days, nights, weekends, and holidays
Sales Supervisor - London employer: Alice and Olivia
Contact Detail:
Alice and Olivia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor - London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Sales Supervisor role. Use specific examples that highlight your leadership skills and customer service expertise to make a lasting impression.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and the company. They might share valuable insights that can give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Supervisor - London
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service skills. We want to see how you’ve gone above and beyond to create exceptional experiences for clients in the past.
Demonstrate Leadership Skills: As a Sales Supervisor, you'll need to lead by example. Share examples of how you've motivated a team or taken charge in previous roles. We love seeing candidates who can inspire others!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are. Don’t be afraid to show us your unique style and approach!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Alice and Olivia
✨Know Your Customer Experience
Make sure you understand what exceptional customer service looks like for the company. Be ready to share examples from your past experiences where you went above and beyond for a customer. This shows that you align with their mission of creating unique customer experiences.
✨Showcase Your Leadership Skills
As a Sales Supervisor, you'll need to lead by example. Prepare to discuss your leadership style and how you've motivated a team in the past. Think of specific instances where you helped your team achieve sales goals or improved their performance.
✨Demonstrate Teamwork and Collaboration
This role requires a strong sense of teamwork. Be ready to talk about how you've worked with others to achieve common goals. Highlight any experiences where you partnered with management or colleagues to foster a positive work environment.
✨Be Ready to Discuss Trends
Familiarise yourself with current trends in the retail industry and the specific collections the company offers. Show your enthusiasm for learning and how you can use this knowledge to build stronger client relationships. This will demonstrate your commitment to staying informed and relevant in the role.