We are the Alibaba Infrastructure Operations Team, dedicated to ensuring the stable, secure, and efficient operation of infrastructure across our global footprint.The Controls team specializes in infrastructure automation and monitoring systems, including BMS, EPMS, and EMS. Working closely with both global engineering and regional operations teams, we drive technical standards, system integration, and platform development to support highly reliable infrastructure operations.By combining expertise in infrastructure operations and software platforms, we continuously enhance our monitoring, automation, and operational capabilities to deliver greater efficiency and reliability at scale.Job ResponsibilitiesOwn regional technical standards for BMS/EPMS/EMS integration, defining monitoring specifications, protocol requirements, and data quality benchmarks to ensure standardized, reliable monitoring coverage across all regional infrastructure.Lead EMS integration projects across regional colocation providers through structured program management. Coordinate cross-functional resources (internal engineering, colo provider teams, platform vendors) to ensure standardized telemetry access, data quality, and alarm management aligned with Alibaba global EMS standards.Develop integration tools, data validation scripts, and platform components to automate monitoring deployment, configuration, and quality assurance. Apply cloud-native practices (IaC, CI/CD, observability frameworks) to build and maintain the regional integration toolchain, improving delivery efficiency and reducing manual errors.Serve as regional technical escalation point for complex BMS/EPMS/EMS integration faults. Lead root cause analysis using structured methodologies (post-incident review, blameless retrospectives), develop permanent corrective actions, and establish knowledge base entries to prevent recurrence across the regional fleet.Review and validate electrical and HVAC automation control logic implemented by colocation providers. Orchestrate technical experts and vendor resources to ensure control strategies meet reliability, efficiency, and safety standards before production deployment.Conduct systematic technical risk assessment of regional automation infrastructure, including single points of failure analysis, redundancy validation, and mitigation roadmap development. Drive risk closure through structured follow-up with colo providers and internal stakeholders.Establish regional technical training programs for controls deployment engineers and local FM/FE teams.
Senior Data Center Controls Engineer-London, UK employer: Alibaba Cloud
As a leading player in the security sector, we pride ourselves on fostering a dynamic and inclusive work environment in London, where innovation and collaboration thrive. Our commitment to employee development is evident through tailored growth opportunities and a supportive culture that values every team member's contributions. Join us to be part of a forward-thinking company that not only prioritises your career progression but also offers unique advantages such as flexible working arrangements and a vibrant office atmosphere.
