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For Companies At a Glance
- Tasks: Engage with key customers, identify needs, and drive business opportunities.
- Company: Join Alibaba Cloud, a leader in cloud computing solutions.
- Benefits: Enjoy flexible working options and a dynamic work environment.
- Why this job: Be part of a team that shapes the future of technology and customer relationships.
- Qualifications: 5+ years in cloud sales; strong communication and negotiation skills required.
- Other info: Opportunity to work with top industry decision-makers and influence major projects.
The predicted salary is between 43200 - 72000 £ per year.
Responsibilities:
- Customer Relationship Establishment & Business Opportunity Expansion: Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and find key decision-making chains. Use customer language to start conversations, gain trust, and identify actual needs. Carry out secondary development for existing customers, providing experience upgrades in services and operational cooperation. Regularly contact existing and potential customers to keep abreast of key information such as business plans, budgets, supplier status, organizational structure, and technical environment. Maintain relationships with key decision-makers to establish long-term operational and technical relationships.
- Product & Technological Value Delivery: Help customers understand the technical value of Alibaba Cloud’s products and their competitive advantages. Independently explain standard product solutions or work with Solutions Architect to match solutions to customer business scenarios.
- Decision-Making Promotion & Business Opportunity Conversion: Promote quick decisions to adopt Alibaba Cloud products through effective resource integration. Use sales strategies to convert business opportunities and achieve results. Drive internal solutions to problems impacting customer experience.
- Business Support: Provide full lifecycle support to customers, integrate resources to ensure project landing, and resolve product usage problems. Promote rapid iteration of Alibaba Cloud products on the customer-end.
Qualifications:
- 5+ years of cloud computing related industry experience, particularly in selling Public Cloud.
- Extensive experience in selling software products; experience in major customer expansion is preferred.
- Independently visit head customer CTO/customer project leader for effective communication and decision-making.
- Control the pace of negotiations and complete project negotiations to obtain targeted results.
- Understand customer business and digital transformation needs, diagnose technical problems, and provide competitive solutions.
- Understand technological evolution in the field and compare technical characteristics of similar products.
- Accurately identify and classify customers and key stakeholders, building different responses for various customer groups.
- Create a positive communication atmosphere, listen effectively, and express viewpoints clearly.
- Possess good service awareness, follow up on customer issues, and ensure customer satisfaction.
Contact Detail:
Alibaba Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager (Key Accounts)
✨Tip Number 1
Familiarise yourself with the cloud computing landscape, especially Alibaba Cloud's offerings. Understanding their products and how they compare to competitors will help you speak confidently about their value during conversations with potential clients.
✨Tip Number 2
Network actively within the industry. Attend relevant events, webinars, or meetups where you can connect with key decision-makers and influencers in the cloud computing space. Building these relationships can open doors to opportunities and insights.
✨Tip Number 3
Develop your communication skills, particularly in understanding and using the customer's language. This will help you build trust and rapport, making it easier to identify their needs and position Alibaba Cloud as the ideal solution.
✨Tip Number 4
Stay updated on industry trends and customer pain points. Being knowledgeable about the challenges businesses face in digital transformation will allow you to tailor your approach and demonstrate how Alibaba Cloud can address these issues effectively.
We think you need these skills to ace Business Development Manager (Key Accounts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cloud computing and business development. Use keywords from the job description, such as 'customer relationship', 'business opportunity expansion', and 'technical value delivery' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, address how your past experiences align with the responsibilities outlined in the job description. Mention specific achievements in customer relationship management and decision-making promotion that showcase your ability to drive results.
Showcase Industry Knowledge: Demonstrate your understanding of the cloud computing industry and Alibaba Cloud's products. Include insights about market trends or challenges that potential customers face, and explain how you can help them navigate these issues.
Highlight Communication Skills: Since the role requires effective communication with key decision-makers, provide examples of how you've successfully influenced stakeholders in previous roles. This could include specific instances where your communication led to successful negotiations or project completions.
How to prepare for a job interview at Alibaba Cloud
✨Understand the Customer's Language
Make sure to research and understand the terminology used in the cloud computing industry. This will help you communicate effectively with potential clients and demonstrate your expertise in their specific needs.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss your experience in establishing and maintaining relationships with key decision-makers. Share examples of how you've successfully built trust and rapport with clients in previous roles.
✨Demonstrate Technical Knowledge
Familiarise yourself with Alibaba Cloud's products and services, especially those mentioned in the job description. Be ready to explain how these solutions can benefit customers and address their unique challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you've had to influence a customer's decision or resolve a technical issue, and be ready to share those experiences.
