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- Tasks: Lead pre-sales support for smart home projects and deliver engaging product presentations.
- Company: A top global player in intelligent intercom and smart home solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work on innovative projects.
- Why this job: Be the technical expert driving smart home solutions across diverse markets.
- Qualifications: Fluent in Mandarin and English, with strong presentation and solution-writing skills.
- Other info: Dynamic role with opportunities for growth and international exposure.
The predicted salary is between 36000 - 60000 £ per year.
A world-leading enterprise in the field of intelligent intercom and smart home. It provides full-scenario solutions for residential, commercial office, elderly care, medical care and other scenarios, with its products and services covering more than 130 countries and ranking first in market share in some regional markets.
As Senior Pre-sales Engineer for the UK market, you will independently lead the full pre-sales technical support process for smart intercom and smart home projects, including needs analysis, solution planning, customised solution writing, and English-language product demonstrations and presentations. You will support the sales team in driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support for major projects and key customers across the in-sales and after-sales stages, ensuring smooth delivery and effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement.
Key Responsibilities
- Plan and execute technical marketing activities such as online seminars and exhibitions.
- Develop demonstration solutions, customised solutions, and competitive analysis reports.
- Support the sales team in exploring new markets and acquiring new customers.
- Participate in co-operation negotiations, agreement signing, and order acquisition to support the achievement of regional sales targets.
- Analyse customer needs accurately, provide optimal technical solutions, and improve bid win rates.
- Independently manage full-cycle technical support for major projects and key customers to ensure successful delivery.
- Resolve frontline technical issues and customer complaints, coordinating internal resources to deliver effective solutions.
- Continuously improve customer satisfaction through responsive and high-quality technical support.
- Collect customer feedback and competitive insights to drive ongoing product and service improvement.
Skills
- Exposure to overseas markets or independent project delivery is preferred.
- Strong solution-writing and presentation skills, with familiarity in competitive analysis methods.
- Good project management awareness and a strong customer service mindset.
- Fluency in both Mandarin and English for business communication.
- Willingness to travel for business as required.
- Clear logical thinking, a results-oriented mindset, and excellent communication and co-ordination skills.
Senior Pre-sales Engineer (Chinese Speaker, IoT Industry) employer: Algomarketing
Contact Detail:
Algomarketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pre-sales Engineer (Chinese Speaker, IoT Industry)
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your expertise through presentations or webinars. If you’ve got knowledge in IoT or smart home solutions, share it! This not only builds your profile but also demonstrates your passion and commitment to potential employers.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Pre-sales Engineer (Chinese Speaker, IoT Industry)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pre-sales Engineer role. Highlight your experience in IoT and any relevant technical skills. We want to see how you can bring value to our team!
Showcase Your Solutions Skills: In your application, emphasise your solution-writing and presentation skills. Share examples of how you've successfully developed customised solutions in the past. This will help us see your fit for the role!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while showcasing your passion for the role and the company.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Algomarketing
✨Know Your Stuff
Make sure you’re well-versed in the IoT industry and the specific products offered by the company. Brush up on their smart intercom and smart home solutions, as well as any recent developments in the field. This will help you answer technical questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires fluency in both Mandarin and English, practice articulating your thoughts clearly in both languages. Prepare to demonstrate your presentation skills, perhaps by simulating a product demo. This will highlight your ability to communicate complex technical information effectively to diverse audiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world situations, such as resolving customer complaints or developing tailored solutions. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to discuss them in detail.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their approach to customer satisfaction and innovation. During the interview, align your answers with their mission and demonstrate how your personal values resonate with theirs, showing that you’d be a great fit for the team.