Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead pre-sales technical support for smart intercom and smart home projects.
- Company: Akuvox, a leader in intelligent intercom and smart home technology.
- Benefits: Permanent position with opportunities for travel and professional growth.
- Other info: Dynamic role with a focus on customer satisfaction and market development.
- Why this job: Be the technical expert driving innovation in the IoT industry.
- Qualifications: Bachelor's degree and 3+ years in pre-sales support; fluent in Mandarin and English.
The predicted salary is between 36000 - 60000 £ per year.
Akuvox, a world-leading enterprise in the field of intelligent intercom and smart home.
As Senior Pre-sales Engineer for the UK market, you will independently lead the full pre-sales technical support process for smart intercom and smart home projects, including needs analysis, solution planning, customised solution writing, and English-language product demonstrations and presentations. You will support the sales team in driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support for major projects and key customers across the in-sales and after-sales stages, ensuring smooth delivery and effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement.
Key Responsibilities- Plan and execute technical marketing activities such as online seminars and exhibitions.
- Develop demonstration solutions, customised solutions, and competitive analysis reports.
- Support the sales team in exploring new markets and acquiring new customers.
- Participate in co-operation negotiations, agreement signing, and order acquisition to support the achievement of regional sales targets.
- Analyse customer needs accurately, provide optimal technical solutions, and improve bid win rates.
- Independently manage full-cycle technical support for major projects and key customers to ensure successful delivery.
- Resolve frontline technical issues and customer complaints, coordinating internal resources to deliver effective solutions.
- Continuously improve customer satisfaction through responsive and high-quality technical support.
- Collect customer feedback and competitive insights to drive ongoing product and service improvement.
- Bachelor’s degree or above in Communication Engineering, Electronics, Computer Science, or a related field.
- Experience in the smart intercom, smart home, access control, security, or related industries.
- Exposure to adjacent sectors such as building materials, HVAC, elevators, high-end flooring, luxury furniture, lighting solutions, security cameras, fire safety systems, or other ELV-related products is an advantage.
- More than 3 years of pre-sales technical support experience; exposure to overseas markets or independent project delivery is preferred.
- Strong solution-writing and presentation skills, with familiarity in competitive analysis methods.
- Good project management awareness and a strong customer service mindset.
- Fluency in both Mandarin and English for business communication.
- Willingness to travel for business as required.
- Clear logical thinking, a results-oriented mindset, and excellent communication and co-ordination skills.
Senior Pre-sales Engineer (Chinese Speaker, IoT Industry) employer: Algomarketing Ltd.
Contact Detail:
Algomarketing Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pre-sales Engineer (Chinese Speaker, IoT Industry)
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Showcase your skills in action! If you’ve got a portfolio or examples of your work, bring them along to interviews. We want to see how you tackle real-world problems, especially in the IoT space.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for pre-sales roles and practice your responses. We’re all about being ready to impress with your technical know-how and customer service mindset.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, check out our website for more opportunities!
We think you need these skills to ace Senior Pre-sales Engineer (Chinese Speaker, IoT Industry)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pre-sales Engineer role. Highlight your experience in the IoT industry and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Include specific examples of your pre-sales support experience and any successful projects you've led. This helps us understand your impact.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your expertise can benefit our team. Keep it engaging and relevant to the IoT sector.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Algomarketing Ltd.
✨Know Your Stuff
Make sure you’re well-versed in the IoT industry and Akuvox's products. Brush up on smart intercoms and smart home solutions, as well as any recent trends or technologies. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires fluency in both Mandarin and English, practice explaining complex technical concepts in simple terms. Prepare to demonstrate your presentation skills, as you'll likely need to conduct product demos during the interview. Think about how you can make your explanations engaging and clear.
✨Prepare for Scenario Questions
Expect to be asked about past experiences where you resolved technical issues or supported sales teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your problem-solving skills and how you’ve contributed to customer satisfaction in previous roles.
✨Research the Company Culture
Familiarise yourself with Akuvox’s values and mission. Understanding their approach to customer service and innovation will allow you to align your answers with what they’re looking for. It also shows that you’re serious about fitting into their team and contributing positively.