Senior IT Application Engineer Remote - United States
Senior IT Application Engineer Remote - United States

Senior IT Application Engineer Remote - United States

Full-Time 110000 - 140000 ÂŁ / year (est.) Home office possible
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Algolia

At a Glance

  • Tasks: Manage IT applications and projects in a dynamic, remote environment.
  • Company: Join Algolia, a leading AI-driven search company with a global presence.
  • Benefits: Enjoy competitive salary, flexible work options, and professional growth opportunities.
  • Other info: Work remotely while collaborating with international teams and enhancing your skills.
  • Why this job: Be part of a diverse team making a real impact in tech innovation.
  • Qualifications: 7+ years in IT support and management, with expertise in SaaS applications.

The predicted salary is between 110000 - 140000 ÂŁ per year.

Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service. We are looking for a Senior IT Application engineer for a remote position in the United States. This is a succession position that will be split 70/30 in application management and project management. This position may have up to 10% travel.The Algolia IT team cares about the needs of our organization and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.You want to work in an international environment.You value the strength diversity provides.You love being part of a team that exists in the operations nexus.You are excited to support a primarily remote organization.You learn fast and retain well.You prioritize tasks effectively and self-initiate completion.You build relationships with non-IT stakeholders efficiently.You are adaptable in a fast-changing environment.Application Responsibilities:Manage software and service relationships and associated contracts with major vendors.Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals.Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack.Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments.Ally with Information Security and Infrastructure teams to maintain the safety of our people and products.Create documentation to enable end users to interact with our hardware and software systems.Engage in the development of less experienced engineers.Requirements7+ years of technical support experience.7+ years managing IT environments.A Masters in Computer Science or its equivalent.Expertise with macOS and Windows as well as familiarity with Linux.Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.Remote US: Base Salary Pay Range$133,000 – $166,667 USDFLEXIBLE WORKPLACE STRATEGY:Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as \”Remote\” are only available for remote work within the specified country. Positions listed within a specific city are only available in that location – depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.ABOUT US:Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.WHO WE\’RE LOOKING FOR:We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We\’re committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.READY TO APPLY?If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!Create a Job AlertInterested in building your career at Algolia? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEducationSchool Select…Degree Select…Do you have at least 6 years of experience administering SaaS applications (e.g., Okta, Atlassian, Google Workspace) in a high-growth environment? * Select…Have you previously managed IT automation projects that required collaboration with executive leadership (e.g., ELT)? * Select…Are you comfortable working in a primarily remote organization with cross-functional teams across multiple time zones? * Select…Are you legally authorized to work in the US? * Select…Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? * Select…Location *Current city and state where you reside.LinkedIn ProfileCurrent Company *Current Title *LinkedIn ProfileWebsiteWhat is your legal first name? *What is your legal last name? *What is your preferred first name? *How did you initially hear about this job? * Select…If you chose Algolia Employee, Conference / Event / Career Fair, or Other, please specify here:Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Algolia’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A \”disabled veteran\” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A \”recently separated veteran\” means any veteran during the three-year period beginning on the date of such veteran\’s discharge or release from active duty in the U.S. military, ground, naval, or air service.An \”active duty wartime or campaign badge veteran\” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An \”Armed forces service medal veteran\” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select…Voluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn\’s Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injuryDisability Status Select…PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr

Senior IT Application Engineer Remote - United States employer: Algolia

Algolia is an exceptional employer that champions a flexible workplace strategy, allowing employees to thrive in a high-trust environment where autonomy and collaboration are paramount. With a strong emphasis on diversity and inclusion, Algolia fosters a culture of respect and support, providing ample opportunities for professional growth and development within a rapidly evolving tech landscape. As a leader in AI-driven search technology, working at Algolia means being part of a pioneering team that values innovation and the impact of each individual's contributions.
Algolia

Contact Detail:

Algolia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Application Engineer Remote - United States

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Senior IT Application Engineer role. You never know who might have the inside scoop on openings at Algolia or similar companies.

✨Tip Number 2

Prepare for those interviews! Research Algolia's tech stack and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your adaptability in fast-changing environments.

✨Tip Number 3

Show off your soft skills! Remember, it's not just about technical expertise. Highlight your ability to build relationships with non-IT stakeholders and your knack for effective communication. These are key in a collaborative environment like Algolia.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team at Algolia. Don’t forget to tailor your application to reflect the job description!

We think you need these skills to ace Senior IT Application Engineer Remote - United States

Application Management
Project Management
Technical Support
SaaS Administration
Okta
Gsuite
Atlassian
Obsidian
Slack
Cross-Functional Collaboration
Documentation Creation
Relationship Building
Adaptability
Fast Learning
Task Prioritisation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior IT Application Engineer role. Highlight your experience with SaaS applications and project management, as these are key aspects of the job. We want to see how your skills align with our needs!

Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your familiarity with macOS, Windows, and Linux, as well as any specific tools like Okta or Atlassian. We love seeing candidates who can hit the ground running with our tech stack.

Communicate Clearly: In your written application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate candid communication, so don’t hesitate to express your ideas and experiences clearly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Algolia

✨Know Your Tech Stack

Before the interview, make sure you’re well-versed in Algolia's tech stack, especially the tools mentioned like Okta, Gsuite, and Atlassian. Familiarise yourself with how these tools integrate into application management and project management, as this will show your preparedness and genuine interest in the role.

✨Showcase Your Project Management Skills

Since this position involves a mix of application and project management, be ready to discuss specific projects you've managed. Highlight your ability to prioritise tasks and coordinate with cross-functional teams, as this aligns with Algolia's collaborative culture.

✨Emphasise Adaptability

Algolia thrives in a fast-changing environment, so share examples of how you've successfully adapted to change in previous roles. This could be anything from learning new technologies quickly to managing shifting project priorities—demonstrating your flexibility will resonate well.

✨Build Relationships with Non-IT Stakeholders

In your interview, talk about your experience working with non-IT stakeholders. Share how you’ve effectively communicated technical concepts to non-technical team members, as building these relationships is crucial for success in this role at Algolia.

Senior IT Application Engineer Remote - United States
Algolia
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