Manager, Solutions Engineering - EMEA North
London, England
Algolia seeks a Solutions Engineering Manager to lead and grow our EMEA North SE team, covering the UK, Ireland, Nordics, and Benelux, supporting Commercial, Enterprise, and Strategic accounts. Your SEs will collaborate with Algolia users to understand business challenges, architect and develop solutions, and serve as deep subject matter experts on Algolia's products and services, helping prospects, customers, and users solve real‑world problems through code, advice, and content.
Rolling up to the Senior Director, Global Solutions Engineering, you will lead approximately 6 Solutions Engineers, with direct accountability for technical wins, deal‑level coaching, ramp of new hires, and partnership with Sales, Customer Success, and Product leaders across EMEA North. You will be the technical leader closest to our customers in the region and a critical part of how we scale Solutions Engineering across EMEA.
Your Role
- Lead approximately 6 Solutions Engineers covering Commercial, Enterprise, and Strategic accounts across EMEA North (UK, Ireland, Nordics, Benelux)
- Develop your SEs to facilitate technical storytelling and drive the narrative during our pre‑sales cycle
- Own accountability for all aspects of the technical evaluation across EMEA North deals, from discovery to business close
- Partner with the regional Sales leader and AEs in EMEA North to align SE coverage, prioritize pursuits, and build joint pipeline and account strategy
- Coach individual SEs on consultative selling, uncovering customer business outcomes and mapping Algolia capabilities to quantifiable ROI
- Champion the adoption of AI to drive SE team productivity – coaching your SEs on AI coding tools, automated demo and PoC generation, and AI‑assisted discovery and solution design
- Strategize on driving business objectives through our Value Engineering process, leveraging quantitative customer data
- Partner with our Demo Engineering team to build compelling examples that showcase our technology and prove ROI
- Support quarterly quota attainment by achieving technical wins on net new business in the region
- Implement best practices and data‑driven programs to improve win rates, sales cycle, and product adoption, and to lift the efficiency of revenue support functions in EMEA North
- Enforce operational best practices by maintaining consistent communication with customers and partnering with account teams to forecast technical wins accurately
- Recruit, onboard, and ramp new SE hires as the team scales to close current coverage gaps
- Partner with Customer Success and Professional Services to ensure clean technical handoff and continued post‑sale impact through adoption, expansion, and renewal
- Work with Product and R&D to channel field intelligence from the region into the product roadmap
- Be a trusted advisor and consultant internally and externally to technical and executive stakeholders
Qualifications
- 3+ years leading or coaching technical pre‑sales teams in B2B SaaS, or a strong senior IC ready to step into management
- 5+ years working as a Solutions Engineer or Solutions Architect selling to all segments, from SMB through Enterprise and Strategic
- Deep understanding of web technologies and architecting scalable solutions
- Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications
- Proven track record of meeting or exceeding quota in various economic environments
- Experience hiring, ramping, and developing SEs in a high‑growth team
- Interest in learning new technologies and forging solutions that propel businesses forward
- Excellent communication and presentation skills; able to advocate at the C‑suite level
- Passion for leading by example and encouraging a healthy, supportive, challenging work environment
- Coach’s mindset – known for developing people and consistently raising the bar on team execution
- Know when to let a team work through problems and when to intervene
- Willingness to travel up to 25% across EMEA North
- Candidate must be based in London with willingness to travel up to 25% across EMEA North
Nice to Have
- Prior experience in search technology
- Experience working in a global / matrixed organization
- Multilingual capability (English and an additional EMEA language)
- Computer Science or related technical degree
EEO Statement
Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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