Algolia is seeking a Customer Success Manager who speaks Italian as a bonus, based in London. The role focuses on nurturing post go-live customers, driving adoption, and expanding value while working with Account Executives and Solutions Architects to ensure customers achieve business objectives.
You will guide clients through implementation, provide ROI insights, and help manage churn risk across a portfolio of technical SaaS customers. Fluency in English is required; Italian is a plus.
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Strategic Customer Success Manager - Adoption & Growth employer: Algolia, Inc.
At Algolia, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and autonomy. Our flexible workplace strategy allows you to choose your work environment, whether remote or hybrid, while collaborating with a talented team dedicated to innovation in AI Search. With a commitment to transparency and continuous improvement, we empower our employees to make a meaningful impact and thrive in their careers.
