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For Companies At a Glance
- Tasks: Design and deliver AI agents that enhance customer experiences across various industries.
- Company: Join a dynamic tech company led by industry pioneers in AI innovation.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Why this job: Make a real impact by building cutting-edge AI solutions for global enterprises.
- Qualifications: Experience in software development and a passion for solving real-world problems.
- Other info: Be part of a diverse team that values creativity, collaboration, and personal growth.
The predicted salary is between 28800 - 48000 £ per year.
About us
At Sierra, we are creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs.
What you’ll do
- Design and deliver production-grade AI agents: You’ll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra’s growth.
- Drive the Agent Development Life Cycle (ADLC): You’ll have complete ownership and autonomy from initial pilot through deployment and continuous iteration.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra’s core platform.
Example projects
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn.
- Develop and refine AI agents capable of navigating complex customer interactions.
- Create generalizable AI agent frameworks tailored for industry-specific use cases.
- Facilitate design partnerships for new product initiatives.
- Experiment with the latest voice models and figure out how to integrate them at scale.
What you’ll bring
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer’s mindset with high agency.
- Comfort working directly with customers to understand their needs.
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences.
Even better...
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer.
- Familiarity with tools that power today’s AI agents.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience.
- Family: We know that balance and intensity are compatible.
What we offer
- Flexible (Unlimited) Paid Time Off.
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- Retirement Plan with Sierra match.
- Parental Leave.
- Fertility and family building benefits.
- Lunch, as well as delicious snacks and coffee.
- Discretionary Benefit Stipend.
- Free alphorn lessons.
Be you, with us
We’re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We encourage you to apply even if your experience doesn’t precisely match the job description.
Software Engineer, Agent (New Grad) in London employer: algojobs
Contact Detail:
algojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer, Agent (New Grad) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Sierra. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you’ve got a project or a portfolio, share it. Demonstrating what you can do is way more impactful than just talking about it.
✨Tip Number 3
Prepare for interviews by understanding Sierra's values. Be ready to discuss how you embody Trust, Customer Obsession, and Craftsmanship in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Software Engineer, Agent (New Grad) in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for AI and software engineering! Share any personal projects or experiences that highlight your love for building and tinkering. This is your chance to stand out!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the values and skills mentioned in the job description. We want to see how you align with our mission and culture, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless necessary. We appreciate direct communication, so make your points easy to understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at algojobs
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Technical Skills
As a Software Engineer, you'll need to highlight your experience with building and scaling production systems. Prepare to discuss any relevant projects you've worked on, especially those involving AI or LLM systems. Be ready to dive into technical details and problem-solving strategies you've employed in past roles.
✨Prepare for Customer-Focused Questions
Since Sierra places a strong emphasis on customer obsession, expect questions about how you've interacted with customers in previous roles. Think of instances where you identified customer needs and how you addressed them. This will show your ability to partner effectively with clients and understand their challenges.
✨Demonstrate Your Builder Mindset
Sierra is looking for candidates who have a builder and tinkerer’s mindset. Be prepared to discuss how you've overcome obstacles in your projects and how you approach continuous improvement. Share stories that illustrate your creativity and determination in delivering high-quality solutions.