Front of House Team Member in Macclesfield

Front of House Team Member in Macclesfield

Macclesfield Part-Time 25000 - 30000 £ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Be the face of our bar and restaurant, ensuring customers have a fantastic experience.
  • Company: Join Hydes, a family-run brewery with a rich history and a commitment to exceptional hospitality.
  • Benefits: Earn up to £12.71ph + tips, enjoy discounts, paid breaks, and flexible hours.
  • Other info: Dynamic environment with ongoing training and career progression within a supportive team.
  • Why this job: Perfect for students seeking part-time work with great development opportunities in hospitality.
  • Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.

The predicted salary is between 25000 - 30000 £ per year.

Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.

What’s on offer?

  • Up to £12.71ph + Tips
  • Weekly pay
  • Discounts Platform
  • 24/7 access to GP online
  • Paid breaks
  • Uniform or allowance provided
  • 50% discount off food for up to 6 people
  • 50% off accommodation
  • Pension plan
  • Employee assistance programme offering 24/7 support and advice

What hours will you be working?

Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.

Your Development:

Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you’ll be doing as a Front of House Team Member

As a part time Front of House team member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:

  • Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
  • Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
  • Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
  • Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
  • Undertaking continual training to develop your skills and knowledge.

Your Pub

Alfreds is a unique bar and dining experience. People can relax in the outside seating area, or enjoy signature cocktails alongside some cracking food. Alfreds has a casual laid back atmosphere, where customers can enjoy a spot of lunch, maybe a few drinks after work, or meeting friends in the evening.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Front of House Team Member in Macclesfield employer: Alfreds

At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that fosters personal and professional growth. With competitive pay, generous benefits, and a commitment to employee development through funded hospitality qualifications, we ensure that every team member feels valued and empowered to succeed. Join us at Alfreds, where you can enjoy a laid-back atmosphere while making a meaningful impact on our customers' experiences.

A

Contact Details:

Alfreds Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member in Macclesfield

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Hydes and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be the face of the pub. So, brush up on your conversation starters and friendly banter to make customers feel welcome and valued.

Tip Number 3

Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Hydes well.

Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It’s a great way to show your enthusiasm for the role and ensures your application gets the attention it deserves.

We think you need these skills to ace Front of House Team Member in Macclesfield

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Sales Skills
Knowledge of Food and Beverages
Flexibility

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.

Tailor Your Application:Make sure to customise your application to fit the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork.

Show Off Your Passion:We love candidates who are passionate about hospitality! Share any experiences where you've gone above and beyond to make someone's day, whether in a job or just helping out a friend.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly!

How to prepare for a job interview at Alfreds

Know the Menu Inside Out

Familiarise yourself with the menu and drinks list before the interview. Being able to discuss specific dishes and recommend pairings will show your enthusiasm for the role and your commitment to providing excellent customer service.

Show Your People Skills

As a Front of House Team Member, your ability to connect with customers is key. Prepare examples of how you've made someone's day in previous roles or situations. This will demonstrate your passion for hospitality and your understanding of what makes great service.

Emphasise Teamwork

Hydes values teamwork, so be ready to share experiences where you’ve worked effectively as part of a team. Highlight how you contribute to a positive atmosphere and support your colleagues, which is crucial in a busy bar and restaurant environment.

Ask Thoughtful Questions

Prepare some questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in growing with Hydes and that you value their commitment to employee development.