Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage client inquiries with professionalism.
- Company: Join a family-owned business with a rich history and global reach.
- Benefits: Enjoy a competitive salary, pension, life assurance, and hybrid working options.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: GCSEs in English, Maths, and Science; strong communication and organisational skills.
- Other info: Diverse and inclusive workplace with opportunities for career development.
The predicted salary is between 30000 - 42000 £ per year.
Alfred H Knight is looking for a Client Services Coordinator to join our team based in Liverpool, UK. You will be responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client inquiries and communicate with clients in a professional, accurate, and efficient manner. You must have excellent time management skills, administration experience, and client relationship-building capability to be successful. The ability to identify and solve problems is vital, as well as being able to work independently and prioritise tasks.
About Us: Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals and solid fuels industries. We have honed & carefully crafted our reputation, delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.
Do You Have What It Takes? To be successful at Alfred H Knight you will need to display the following:
- Required Knowledge and Work Experience: Good client liaison skills, presenting a professional image and able to develop sound client relationships. Good interpersonal skills with the ability to communicate (verbally/written) and liaise professionally at all levels within and outside of the company. Team player with dignity and due respect for colleagues. A good understanding of quality of service and appreciation of factors involved in delivering a quality service. Excellent organisation with good attention to detail and accuracy. A proactive approach working from own initiative. IT literate: Competent with Microsoft Office packages and confident in preparing management information and reports. Administration experience is advantageous. Ability to work under pressure and work to tight deadlines.
- Required Qualifications: GCSE grade A-C or equivalent in English Language, Maths, and Science.
- Required Languages: Spanish, Mandarin, and Russian advantageous.
Hours of work: Monday - Friday 08:30 - 17:00. Hybrid working system - 3 days office working - 2 days home based.
Benefits: We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance, and an employee assistance program. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Client Services Coordinator in Knowsley employer: Alfred H Knight
Contact Detail:
Alfred H Knight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator in Knowsley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Services Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Alfred H Knight and understand their values and services. Think about how your skills in client liaison and problem-solving can shine through. Practice common interview questions so you can present yourself confidently.
✨Tip Number 3
Show off your organisational skills! When you get an interview, bring examples of how you've managed client relationships or solved problems in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Client Services Coordinator in Knowsley
Some tips for your application 🫡
Show Off Your Client Skills: Make sure to highlight your client liaison skills in your application. We want to see how you can present a professional image and build solid relationships with clients, so share any relevant experiences that showcase this.
Be Organised and Detail-Oriented: Since the role requires excellent organisation and attention to detail, we recommend you provide examples of how you've managed tasks effectively in the past. This will help us see your proactive approach and ability to work under pressure.
Communicate Clearly: Your written communication skills are key! Use clear and concise language in your application. We appreciate candidates who can communicate professionally at all levels, so make sure your writing reflects that.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Alfred H Knight
✨Know Your Client Services Inside Out
Before the interview, make sure you understand what client services mean for Alfred H Knight. Familiarise yourself with their operations and how they interact with clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since the role requires excellent verbal and written communication, prepare examples of how you've successfully communicated with clients in the past. Think about times when you resolved issues or built strong relationships, and be ready to share those stories.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your ability to think on your feet and come up with effective solutions, as this is crucial for a Client Services Coordinator.
✨Emphasise Your Time Management Skills
The job requires excellent organisation and the ability to prioritise tasks. Share examples of how you've managed multiple responsibilities effectively, especially under pressure. This will show that you can handle the demands of the role.